Mishca Kizzee
Converse,TX
Summary
Dynamic operations leader with extensive experience in retail. Expertise in driving revenue growth through community partnerships, enhancing customer engagement, and developing high-performing teams to deliver exceptional guest experiences.
Overview
19
19
years of professional experience
Work History
Dual Store Manager
Pressed Juicery
San Antonio, USA
01.2020 - Current
- Lead daily operations for two high-volume locations while delivering exceptional guest experiences.
- Recruit, coach, and develop high-performing teams.
- Manage labor, inventory, scheduling, and P&L; performance.
- Build community partnerships and increase brand visibility.
- Oversee membership retention and customer engagement initiatives.
Store Manager
New York & Company
Houston, USA
01.2008 - 01.2020
- Directed daily operations and exceeded sales and service goals.
- Oversaw merchandising, staffing, scheduling, and inventory to ensure operational efficiency.
- Recruited, trained, and developed associates into leadership roles.
- Built lasting customer relationships and loyalty.
- Advanced from sales associate to store manager, showcasing strong performance and leadership capabilities.
Education
Business Administration Studies - Marketing
Stephen F. Austin State University
Nacogdoches, TXSkills
- Guest Experience
- Operations
- Team Leadership
- P&L Management
- Staff Recruitment & Training
- Labor management
- Sales strategy
- Performance coaching
- Scheduling
- Community Partnerships
- Vendor Relations
- Sales Growth
- Inventory control
Accomplishments
- Successfully launched two retail locations during the COVID-19 pandemic, executing full openings remotely without in-person corporate support while maintaining brand standards and operational excellence.
Finished FYTD 25 positive on all metrics +12.5 comp/.5% target
Timeline
Dual Store Manager
Pressed Juicery
01.2020 - Current
Store Manager
New York & Company
01.2008 - 01.2020
Business Administration Studies - Marketing
Stephen F. Austin State University