Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Hi, I’m

Mishelle Garcia

Staten Island,New York
Mishelle Garcia

Summary

Dedicated and highly organized Secretary with over 4 years of experience providing administrative support. Skilled in managing executive schedules, coordinating travel arrangements, and handling confidential information. Strong communication and problem-solving abilities. Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building. Diligent Secretary with talent for fostering effective professional relationships with clients, staff and business associates. Supportive and focused team player with proactive approach to administration and strong attention to detail. Skilled at providing friendly service to coworkers and customers.

Overview

4
years of professional experience

Work History

Ministry Of Education
Distrito Capital, Venezuela

Secretary
02.2016 - 09.2019

Job overview

  • Manage and maintain executive schedules, including arranging appointments and meetings
  • Prepare and distribute correspondence, memos, and reports
  • Coordinate travel arrangements and accommodations for executives
  • Handle incoming and outgoing communications, including phone calls and emails
  • Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
  • Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
  • Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Processed invoices for payment; tracked payments received from vendors and clients.
  • Assisted with special projects or tasks related to departmental functions upon request.
  • Created agendas and took minutes during meetings; distributed notes in a timely manner afterwards.
  • Performed data entry into computer systems; ensured accuracy of all entered information.
  • Managed calendar reminders for upcoming deadlines or events associated with the office.
  • Responded to customer inquiries via email or telephone in a polite and professional manner.
  • Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
  • Maintained organized filing system of paper and electronic documents.
  • Coordinated communications, taking calls, responding to emails and interfacing with clients.
  • Scheduled meetings and sent invitations specifying time and location.
  • Produced and distributed memos, newsletters and other forms of communication.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
  • Executed on-time, under-budget projects by solving complex issues for senior leadership.
  • Coordinated meeting logistics such as room reservations and catering services.
  • Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.

Education

Ucv
Venezuela

Some College (No Degree) from Social Work

University Overview

UNEFA
Venezuela

Some College (No Degree) from Economics

University Overview

Skills

  • Excellent organizational and time management skills
  • Strong written and verbal communication abilities
  • Proficient in Microsoft Office Suite
  • Attention to detail and accuracy
  • Ability to multitask and prioritize tasks
  • Strong problem-solving and decision-making skills
  • Ability to work independently and as part of a team
  • Excellent interpersonal skills
  • Calendar Management
  • Meeting Coordination
  • Customer Service
  • Office Administration
  • Supply Restocking
  • Database Management
  • Supply Ordering
  • Requisition Processing
  • Appointment Scheduling
  • Sales Support
  • Letter Writing
  • Meeting Support
  • Report Writing
  • Business Correspondence
  • Organization
  • Preparing Contracts
  • Schedule Management
  • Vendor Relations Skills
  • Mail Distribution
  • Verbal and Written Communication

Languages

English
Professional
Spanish
Native/ Bilingual

Affiliations

Affiliations

I love animals and I like draw and have an active and healthy life.

Timeline

Secretary
Ministry Of Education
02.2016 - 09.2019
Ucv
Some College (No Degree) from Social Work
UNEFA
Some College (No Degree) from Economics

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Mishelle Garcia