Yousef Basha
Kuwait City
Summary
Accomplished Assistant Computer Technician at the Ministry of Education, adept at enhancing system performance through expert hardware and software support. Proven track record in mentoring staff and improving troubleshooting protocols. Skilled in computer assembly and relationship building, ensuring efficient operations, demonstrating reliability and professionalism.
Overview
11
11
years of professional experience
Work History
Assistant Computer Technician
Ministry Of Education
03.2015 - Current
- Provided technical support for hardware and software issues across educational institutions.
- Assisted in installation and configuration of computer systems and peripherals.
- Conducted routine maintenance on computers, ensuring optimal performance and security.
- Implemented troubleshooting protocols, enhancing response times for user issues.
- Mentored new staff during onboarding, ensuring adherence to troubleshooting workflows and service quality standards.
Education
Diploma - Computer Maintenance
Higher Institute For Communications And Navigation
Kuwait City, Shuwaikh08-2014
Skills
- Computer assembly
- Software installation
- Software updates
- Basic programming
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking Abilities
- Multitasking
- Reliability
- Excellent communication
- Team collaboration
- Active listening
- Decision-making
- Relationship building
- Friendly and patient
- Team building
- Self motivation
- Highly professional
Languages
Arabic
Native or Bilingual
English
Professional Working
Timeline
Assistant Computer Technician
Ministry Of Education
03.2015 - Current
Diploma - Computer Maintenance
Higher Institute For Communications And Navigation