Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mishka Moronta

Riverview

Summary

Dynamic and dedicated professional with extensive training in customer service and food preparation. Proven ability to maintain high standards of cleanliness and organization while delivering exceptional dining experiences. Skilled in food handling and proficient at multitasking, ensuring timely service during peak hours. Committed to fostering positive customer and co-worker relationships. With a desire to expand knowledge and build experience.

Overview

4
4
years of professional experience

Work History

Cook

Tijuana Flats
10.2024 - Current
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Music Entertainer

Self Employed LLC
01.2021 - Current
  • Maintained a high level of professionalism during all interactions with clients, venues, and fellow performers.
  • Collaborated with other departments in facility to promote teamwork and heighten service quality.
  • Seamlessly adapted performances to accommodate last-minute changes or unforeseen challenges during live events.
  • Received coaching to refine skills and abilities.
  • Increased event attendance rates by promoting shows through various marketing channels, including social media and local print advertisements.
  • Expanded clientele base through active networking at industry events and conferences.
  • Collaborated with event organizers to create tailored performances that aligned with their specific goals and themes.
  • Performed live shows at various venues throughout region.

Sea Kayaking Guide

Alaska Travel Adventures
04.2024 - 10.2024
  • 'Maintained detailed records of incidents or accidents during tours for accurate reporting purposes.
  • Trained new guides in company policies, safety procedures, and customer service best practices for consistent service delivery.
  • Ensured safety of participants with thorough instruction on proper paddling techniques and equipment usage.
  • Promoted responsible tourism practices within the company and encouraged clients to follow suit during their adventures.
  • Prepared food items for guests, ensuring all food safety standards were met and presentation was adequate.

Carpenter/Laborer

Wehr Constructors
08.2023 - 04.2024
  • Safely operated power tools like saws, drills, sanders, routers consistently throughout each project''s life cycle while minimizing waste materials generated during production processes effectively reducing overall expenses incurred during execution phase
  • Implemented proper safety procedures during all tasks, including lifting heavy objects and operating power tools, reducing the risk of injury to both self and team members.
  • Collaborated with team members to complete complex projects within tight deadlines, demonstrating excellent teamwork skills.

Grocery Clerk/Cashier/Customer Service Representative

Publix
10.2022 - 08.2023
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Pleasantly greeted customers and provided prompt and courteous service while checking out.

Sandwich Artisan

Subway
10.2021 - 06.2022
  • Collaborated with team members to maintain a clean and organized work environment, adhering to health and safety standards.
  • Resolved customer complaints promptly and professionally, maintaining a reputation for outstanding service quality within the community.
  • Demonstrated flexibility in adapting to varying workloads and schedules, ensuring the establishment''s ability to meet customer demands during regular or special events.

Customer Service Representative

Plato's Closet
06.2021 - 09.2021
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Lifeguard

Campo YMCA
05.2021 - 08.2021
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.

Education

High School Diploma -

Bloomingdale High School
Valrico, FL
05-2023

Skills

  • Customer service
  • Cooking
  • Cleaning and organization
  • Food handling
  • Food Presentation

Languages

Spanish
Professional Working
English
Native or Bilingual

Timeline

Cook

Tijuana Flats
10.2024 - Current

Sea Kayaking Guide

Alaska Travel Adventures
04.2024 - 10.2024

Carpenter/Laborer

Wehr Constructors
08.2023 - 04.2024

Grocery Clerk/Cashier/Customer Service Representative

Publix
10.2022 - 08.2023

Sandwich Artisan

Subway
10.2021 - 06.2022

Customer Service Representative

Plato's Closet
06.2021 - 09.2021

Lifeguard

Campo YMCA
05.2021 - 08.2021

Music Entertainer

Self Employed LLC
01.2021 - Current

High School Diploma -

Bloomingdale High School

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Mishka Moronta