Mishkah Garcia
Colleyville,TX
Summary
Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance.
Overview
4
4
years of professional experience
Work History
Server Trainer
BoomerJacks Bar and Grill
09.2023 - Current
- Taught servers to memorize menu ingredients and provide information on preparation methods.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Head Hostess
Town House Brunch
11.2020 - 08.2023
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
Sales Assistant
Walgreens
03.2021 - 12.2022
- Fielded customer questions to share information about products, availability, and pricing.
- Described product highlights and benefits to help guide purchasing decisions.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Pulled inventory to meet retail and wholesale order requirements.
- Evaluated retail customers' product needs and promoted appropriate store products.
Education
Certified Phlebotomy Technician
Medical Center Training
Bedford, TX11-2024
High School Diploma -
Grapevine Highschool
Grapevine, TX10-2022
Skills
- Strong organization and customer skills
- Mastered in various venipuncture techniques: ETS,
- Butterfly system
- Understanding of pre-analytical consideration and pre-analytical errors
- Mastered techniques in capillary for infants and POCT
analyzers
- Trained in collecting non-blood specimen collections
- Complete training anon waived complexity testing:
Flu screen, strep screen, and urine dip analysis - Trained in specimen processing and preparation, aliquoting specimen, centrifuging, and handling
- Possesses excellent verbal and written communication skills
- Skilled in collecting blood in the correct order of draw and laboratory test and the correct collection
Timeline
Server Trainer
BoomerJacks Bar and Grill
09.2023 - Current
Sales Assistant
Walgreens
03.2021 - 12.2022
Head Hostess
Town House Brunch
11.2020 - 08.2023
Certified Phlebotomy Technician
Medical Center Training
High School Diploma -
Grapevine Highschool
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