Mishun Kage
Garland
Summary
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
Reliable individual with background as Picker for large organizations. Motivated and highly communicative when working quickly while observing company procedures. Excellent contributor to large and small teams within all scales of warehouse environments.
Overview
13
13
years of professional experience
Work History
Picker Packer
Randstad
Garland
02.2025 - Current
- Weighed packages to ensure they met shipping weight requirements.
- Assembled boxes or other containers for packing goods prior to shipment.
- Maintained cleanliness of work area while adhering to safety regulations.
- Maintained cleanliness of work area, equipment and supplies used in picking process.
- Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
- Verified accuracy of picked items by comparing them against pick list.
Stocker
Walmart
Monroe
07.2012 - 06.2024
- Verified pricing accuracy on shelves against invoices from vendors.
- Monitored expiration dates of perishable items to ensure freshness.
- Organized storage areas for efficient use of space.
- Operated motorized equipment such as forklifts, pallet jacks or order pickers as required.
- Stocked shelves with newly arrived products.
- Followed safety procedures when handling hazardous material or dangerous goods.
CSR
Results Sales & Marketing
Wichita Falls
03.2015 - 01.2021
- Provided guidance on product features and benefits as well as troubleshooting techniques.
- Gathered feedback from customers regarding products and services.
- Developed strong relationships with customers to ensure satisfaction and loyalty.
- Provided customer service support to customers over the phone and by email.
- Demonstrated excellent verbal communication skills when interacting with customers.
- Identified customer needs and provided appropriate solutions.
Education
Associate of Arts -
Auguste Escoffier School of Culinary Arts
Penn, PA02-2025
Skills
- Customer service
- Inventory management
- Order processing
- Communication skills
- Problem solving
- Time management
- Attention to detail
- Loading and unloading
- Order picking
- Team collaboration
Timeline
Picker Packer
Randstad
02.2025 - Current
CSR
Results Sales & Marketing
03.2015 - 01.2021
Stocker
Walmart
07.2012 - 06.2024
Associate of Arts -
Auguste Escoffier School of Culinary Arts