Misiel Gonzales

Maintaining cleanliness inside the casino floor and offices

• Maintained cleanliness and sanitation standards in guest areas and facilities.
• Assisted in training new staff on proper cleaning techniques and safety protocols.
• Collaborated with team members to enhance workflow and maintain service excellence.
• Responded promptly to guest requests for additional supplies or cleaning services.
• Implemented best practices for waste disposal and recycling initiatives within the facility.
• Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.

• Processed customer transactions accurately and efficiently using point-of-sale systems.
• Maintained organized cash register area to enhance customer service experience.
• Assisted in training new cashiers on operational procedures and customer engagement techniques.
• Resolved customer inquiries and issues promptly to ensure satisfaction and loyalty.

• Maintained cleanliness and sanitation standards across guest areas and facilities.
• Operated cleaning equipment efficiently to ensure operational readiness and guest satisfaction.
• Trained new staff on proper cleaning procedures and safety protocols.
• Conducted regular inspections of public spaces to identify maintenance needs and report issues promptly.