Dedicated healthcare professional with a strong work ethic and adaptability, committed to overcoming new challenges in patient care. Demonstrates exceptional interpersonal skills and compassion while thriving in fast-paced environments. Proven ability to efficiently complete tasks while maintaining focus on delivering high-quality care.
Overview
20
20
years of professional experience
Work History
Medical Assistant
Texas Children's Cancer Center
Houston, TX
09.2008 - 01.2023
Deliver high-quality and compassionate care to patients with chronic diseases and blood disorders
Perform Point of Care Testing
Retrieve and send specimens for laboratory testing
Record patients' medical history, vital statistics and test results in the EPIC system
Escort patients to examination rooms and prepare them for physician exams
Observe and document patient status and report patient abnormalities to nurse/provider
Train new staff
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Organized patient charts before each day's clinic sessions began.
Answer phones and transfer calls
Report to and assist nursing staff
Keep areas clean and stocked
Actively participate in unit-based Quality Assurance Program
Patient Care Assistant
Texas Children's Hospital
Houston, TX
06.2006 - 09.2008
Observed and documented patient status and reported patient abnormalities to nurse/doctor
Retrieved and Recorded Point of Care bedside testing
Prepared patient rooms prior to their arrival
Recognized and reported abnormalities and/or changes in patients' health status to nursing staff
Trained new staff
Assisted with daily activities such as bathing, grooming, dressing, feeding, and transferring patients.
Assisted with admission and discharge processes including completion of necessary paperwork.
Provided assistance to nurses and other healthcare professionals in the delivery of patient care.
Assisted with patient admissions, discharges and transfers.
Monitored vital signs and reported changes to nursing staff.
Measured and recorded liquid intake and output, reporting changes to medical or nursing staff.
Environmental Service Technician
Texas Children's Hospital
Houston, TX
05.2003 - 06.2006
Cleaned and organized patients' living area for hospital stay
Removed trash and dirty linens from patient's rooms
Swept and damp-mopped private patient rooms
Retrieved blood products from blood bank
Retrieved and delivered specimens to pathology lab
Trained new staff
Handled cleaning and sanitation chemicals by following safety precautions.
Followed infection control guidelines while performing duties throughout the unit.
Reported any structural or mechanical damage found during routine duties to supervisor for repair or replacement.
Demonstrated proper use of PPE and understood procedures necessary to minimize exposure while performing daily tasks.
Complied with OSHA standards related to environmental services operations.
Took care of rooms before patient admission and after discharge.
Education
Certified Nurse Assistant
Texas Health School
Houston, TX
06-2006
Associate of Applied Science - Business Technology
National Education Center
Houston, Texas, United States
05-1988
Some College (No Degree) -
University of Phoenix
Houston, Texas, United States
Some College (No Degree) -
Texas Southern University
Houston, Texas, United States
Skills
Vital Signs Monitoring
Patient-Centered Care
Procedure assistance
Computer literacy
Medical Support Assistance
Aid in Minor Procedures
Adaptability and flexibility
Certifications
Certified Nurse Assistant
Timeline
Medical Assistant
Texas Children's Cancer Center
09.2008 - 01.2023
Patient Care Assistant
Texas Children's Hospital
06.2006 - 09.2008
Environmental Service Technician
Texas Children's Hospital
05.2003 - 06.2006
Certified Nurse Assistant
Texas Health School
Associate of Applied Science - Business Technology
National Education Center
Some College (No Degree) -
University of Phoenix
Some College (No Degree) -
Texas Southern University
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