MISSAEL HERRERA
Perris,CA
Summary
Targeted role within organization to utilize attention to detail and support initiatives that enhance customer satisfaction and teamwork.
Overview
15
15
years of professional experience
Work History
Tow Truck Operator/Trainer
C&D Towing and Recovery
08.2023 - Current
- -Operated tow trucks for vehicle recovery and transport.
- -Ensuring the safety and adherence to regulations.
- -Conducted on-site assessments to determine towing needs and appropriate equipment usage.
- -Coordinated with law enforcement and roadside assistance services for efficient incident management.
- -Winch physics: calculating resistance based on vehicle weight, surface and slope.
- -Provided exceptional customer service by communicating clearly with clients during towing processes.
- -Guided drivers in mastering towing procedures.
- -Core Instructional Skills: active listening, constructive feedback, leading by example.
- -Technical Training Areas: Precision positioning, recovery physics and EV and Hybrid Safety.
Pipe Laborer
WA Rasic Construction
Bell Gardens, CA
02.2014 - 02.2022
- -Operated hand tools and power equipment to assist in pipe installation and repair.
- -Assisted in trench digging and backfilling to support pipeline projects.
- -Followed safety protocols to maintain a secure job site environment.
- -Collaborated with team members to ensure timely project completion.
- -OSHA 10 certified
Roofer
Corona, CA
01.2011 - 01.2012
- -Respecting the property and proving craftsmanship
- -Professional On-Site Habits
- -Communicated the work to customers
- -Removed roofs and prepared surface for new roof installation
- -Carried new shingles to rooftop
- -Assisted in new roof installation
- -The final walk-through
Education
GED - undefined
Palo Verde
Blythe, CA05-2019
Skills
- Assisted with winch and rigging physics applications Supported vehicle-specific loading processes Implemented 8-point tie-down systems Aided in lockout precision tasks Contributed to digital logistics management Promoted hazmat awareness among team members Assisted in conflict de-escalation strategies Conducted pre-trip inspections for safety compliance Helped optimize routes for efficiency Provided instructional support and mentorship Fostered safety leadership within the team
Languages
Spanish
Native or Bilingual
Timeline
Tow Truck Operator/Trainer
C&D Towing and Recovery
08.2023 - Current
Pipe Laborer
WA Rasic Construction
02.2014 - 02.2022
Roofer
01.2011 - 01.2012
GED - undefined
Palo Verde