Missey Nett
Weston,FL
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
10
10
years of professional experience
Work History
Payroll Speciali/Receptionist
Stratford Commons Rehab & Health Care Center
Overland Park, KS
05.2023 - 08.2024
- Greeted visitors and provided them with assistance to their loved ones.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for patients and staff.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided administrative support to clinical team members including typing letters, filing documents, and scanning and copying documents when necessary.
- Processed payroll for over 70 employees bi-weekly, ensuring accuracy of pay and deductions.
- Created and maintained employee records, including new hires, terminations, salary changes, and tax withholding forms.
- Reviewed timesheets for accuracy and completeness prior to processing payroll.
- Analyzed trends in labor costs to identify areas where cost savings could be achieved.
- Prescreened new hires and onboarding process.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our services.
Child Support Agent
Young Williams
Olathe , KS
08.2022 - 05.2023
- Provided customer service to clients seeking information regarding child support services.
- Monitored payment activities to ensure compliance with court-ordered child support agreements.
- Researched and obtained records from various sources, such as employers, banks, or government agencies.
Scheduler
Diagnostic Imaging
Overland Park, KS
07.2022 - 05.2023
- Assisted in scheduling, rescheduling, and canceling appointments for patients.
- Answered incoming calls from potential new patients and existing patient inquiries.
- Verified insurance information prior to appointment booking.
- Maintained accurate records of patient appointments in computer system.
Human Resources Manager
UPS
Overland Park, KS
09.2019 - 06.2020
- Maintained confidential personnel files in accordance with applicable laws and regulations.
- Conducted background checks and reference checks of prospective employees.
- Worked with a team of 8 ensuring applications for federal background checks were completed with accuracy.
General Manager
Murphy Express
Greenville, Tex
01.2015 - 09.2019
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Education
Bachelor of Arts - Business Management
University of Phoenix
Tempe, AZSkills
- Office Management
- Project Coordination
- Data Entry
- Administrative Support
- Multitasking and prioritization
- Business Administration
- Staff Management
Timeline
Payroll Speciali/Receptionist
Stratford Commons Rehab & Health Care Center
05.2023 - 08.2024
Child Support Agent
Young Williams
08.2022 - 05.2023
Scheduler
Diagnostic Imaging
07.2022 - 05.2023
Human Resources Manager
UPS
09.2019 - 06.2020
General Manager
Murphy Express
01.2015 - 09.2019
Bachelor of Arts - Business Management
University of Phoenix
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