Missy Megan Marter
Newark
Summary
Medical Assistant with extensive experience, excelling in patient scheduling and clinical documentation. Proven ability to enhance patient satisfaction through compassionate care and effective communication. Skilled in phlebotomy and maintaining HIPAA compliance, ensuring a safe and efficient healthcare environment. A reliable team player dedicated to quality patient-focused care.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant/ Medical Secretary
Westfall Cardiology
Newark, NY
02.2020 - 03.2026
- Assisted with patient intake, recording vital signs and medical histories.
- Coordinated appointment scheduling to optimize clinic workflow efficiency.
- Prepared examination rooms, ensuring cleanliness and availability of necessary supplies.
- Supported physicians during examinations and minor procedures, enhancing patient comfort.
- Maintained accurate electronic health records, ensuring data integrity and confidentiality.
- Trained new staff on office protocols and best practices, fostering a supportive environment.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
Medical Assistant
Clyde Family Health
Clyde, NY
06.2018 - 01.2020
- Assisted in patient intake, ensuring accurate data entry and efficient processing of medical histories.
- Coordinated appointment scheduling, optimizing provider calendars for improved patient flow.
- Managed medical supplies inventory, maintaining stock levels and facilitating timely reordering.
- Supported clinical staff during examinations, preparing instruments and assisting with minor procedures.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Environmental Services Housekeeper
Rochester Regional Health System
Newark, NY
01.2015 - 08.2017
- Assisted with patient intake, recording vital signs and medical histories.
- Coordinated appointment scheduling to optimize clinic workflow efficiency.
- Prepared examination rooms, ensuring cleanliness and availability of necessary supplies.
- Supported physicians during examinations and minor procedures, enhancing patient comfort.
- Maintained accurate electronic health records, ensuring data integrity and confidentiality.
- Trained new staff on office protocols and best practices, fostering a supportive environment.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
Patient Care Technician
Rochester Regional Health System
Newark, NY
08.2017 - 07.2018
- Assisted with daily patient care tasks, including hygiene and mobility support.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained patient records accurately in electronic health record systems.
- Collaborated with healthcare team to ensure continuity of care for patients.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Maintained clean and safe environment to promote patient safety and comfort.
Education
High School Diploma -
Newark High School
Newark, NY06-2002
Cosmetology - Cosmetology
Wayne Technical Amd Career Center
Williamson, NY06-2002
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- Direct patient care
- Clinical documentation
- Patient-focused care
- Data entry
- EMR / EHR
- Phlebotomy
- Reliable team player
- Electronic health records
- Electronic medical records
- Compassionate
- Phlebotomy techniques
- Professionalism and ethics
- Appointment setting
- Medical office administration
- Adaptable
- Payment collection
Certification
Medical Office Management-completed August 9, 2025
Effective Chakra Balancing and Healing Practices- Completed March 17, 2025
Master Certificate in Leadership Management-Completed September 14,2021
Timeline
Medical Assistant/ Medical Secretary
Westfall Cardiology
02.2020 - 03.2026
Medical Assistant
Clyde Family Health
06.2018 - 01.2020
Patient Care Technician
Rochester Regional Health System
08.2017 - 07.2018
Environmental Services Housekeeper
Rochester Regional Health System
01.2015 - 08.2017
High School Diploma -
Newark High School
Cosmetology - Cosmetology
Wayne Technical Amd Career Center