MISTI Vaughn
BRISTOL,TN
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Group Lead
Quest Diagnostics
Kingsport, TN
08.2024 - Current
- Responsible for all aspects of laboratory operations of the Rapid Response Lab.
- Responsible for instrument validations, Linearities, reviewing levy Jennings charts weekly/monthly, maintaining and troubleshooting all analyzers
- Training new employees and performing lab testing
- Ordering supplies and maintaining inventory
- Starting electronic QC logs and making them specific for our facility
- Quality Assurance items
- Involved in employee reviews, scheduling, ensuring all employees are doing work to Quest standards
- CAP proficiency testing and scheduling
- Processing and receiving specimens
- Travel by to Nashville and cover the rapid response lab independently when necessary
- Supervised daily lab operations ensuring compliance with quality standards.
- Encouraged a culture of innovation and continuous improvement within the team.
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Reviewed completed work to verify consistency, quality, and conformance.
- Validated new instrumentation
Technical Specialist
Ballad Health
Bristol, VA
01.2021 - 08.2024
- Responsible for instrument validations, Linearities, reviewing levy Jennings charts weekly/monthly, maintaining and troubleshooting all analyzers
- Training new employees
- Performing lab testing, ordering supplies and maintaining inventory
- Working at Bristol and Norton labs in a supervisory role
- Performing and reporting API proficiency surveys
- Phlebotomy as needed
- Collaborated with clinical staff to troubleshoot and resolve system issues.
- Conducted regular system maintenance to ensure optimal performance.
- Validated new tests on current instrumentation
Medical Technologist II – Microbiology
Ballad Health
Bristol, TN
01.2017 - 01.2021
- Responsible for performing patient cultures and interpreting cultures
- Troubleshooting instruments, performing serology testing, performing gram stains, performing QC
- Ensuring stock QC organisms are kept up and current
- Followed safety protocols and procedures to ensure a safe working environment
- Documented findings in patient records using electronic health systems.
- Evaluated body fluids and tissue samples to document findings such as normal or abnormal results.
- Provided technical guidance and training to new staff and students, enhancing team proficiency and promoting best practices.
Lead Medical Technologist – Generalist
Quest Diagnostics
Bristol, VA
02.2013 - 01.2017
- Responsible for performing patient testing, quality control, troubleshooting instruments, processing reference specimens
- QC weekly/monthly/yearly, fix billing issues, complete all reports required, ensure proper staffing levels
- Analyzed blood cells by counting and identifying cells, using microscopic techniques and procedures.
- Maintained records of patient data, test results, and other relevant information in accordance with established policies and procedures.
- Responsible for overseeing day-to-day operations of the laboratory and managing staff.
- Used microscopes and cell counters to perform assigned tasks.
- Trained and mentored staff on testing procedures and safety protocols.
- Organized inventory management for reagents and supplies in the laboratory.
- Maintained laboratory supplies inventory by checking stock to determine inventory level.
Medical Technologist – Generalist
Pikeville Medical Center
Pikeville, KY
10.2005 - 01.2013
- Supervisor reports in hematology/urinalysis/chemistry/blood bank
- Processing and receiving specimens
- Pipette calibrations
- Ensured compliance with regulatory standards in lab operations.
- Conducted proficiency testing according to regulatory standards.
- Analyzed samples for presence of microorganisms such as bacteria, fungi or parasites.
- Performed routine and specialized laboratory tests in the areas of Hematology, Coagulation, Urinalysis, Serology, Chemistry, Blood Bank and Microbiology.
- Participated in continuing education activities related to medical technology field.
- Conducted blood bank duties, including blood group compatibility testing and antibody identification, to support transfusion services.
Medical Laboratory Technician – Generalist
Spectrum Lab Network
Bristol, TN
03.2000 - 09.2005
- Responsible for performing patient testing, quality control and troubleshooting
- Transfusion reports and audits, transfusion daily operations and quality control, form revision
- Primary instrument responsibilities
- Shipping and receiving supplies
- Performed laboratory tests on blood, urine, and other specimens.
- Operated and maintained laboratory equipment to ensure accuracy.
- Conducted quality control checks to validate test results.
- Processed and prepared samples for analysis efficiently.
- Trained new staff on laboratory procedures and best practices.
- Identified and corrected problems that could adversely affect test performance or reporting of test results.
- Operated equipment to analyze bodily fluids for anomalies.
- Utilized Laboratory Information Systems (LIS) for the entry and retrieval of patient data, improving efficiency.
- Assisted in the training and orientation of new staff, promoting a culture of continuous learning and improvement.
Education
Masters of Healthcare Administration -
Capella University
Minneapolis, MarylandBachelors of Science - Allied Health Leadership
East Tennessee State University
Johnson City, TNAssociate of Applied Science - Medical Laboratory Technician
East Tennessee State University
Johnson City, TNAssociate of Science - University Parallel Program
Northeast State Technical Community College
Blountville, TNSkills
- Knowledge of Soft Lab
- Cerner
- Epic
- Microsoft Office
- Instrument validation
- Quality control
- Laboratory compliance
- Inventory management
- Scheduling proficiency testing
- Employee training
- Problem solving
- Time management
- Continuous improvement
- Inventory control
- Professional and courteous
- Training and development
- Teamwork and collaboration
Certification
- Tennessee State Supervisor License, 20518
- AMT certified MT, 195221
- ASCP certified MLT
References
Available upon request
Volunteer Experience
Bristol Tennessee Little League, Secretary/Treasurer, 2014-2021, 2024-present, Volunteer of the Year Award 2015, Volunteer of the Year Award 2016, Volunteer of the Year Award 2017
Timeline
Group Lead
Quest Diagnostics
08.2024 - Current
Technical Specialist
Ballad Health
01.2021 - 08.2024
Medical Technologist II – Microbiology
Ballad Health
01.2017 - 01.2021
Lead Medical Technologist – Generalist
Quest Diagnostics
02.2013 - 01.2017
Medical Technologist – Generalist
Pikeville Medical Center
10.2005 - 01.2013
Medical Laboratory Technician – Generalist
Spectrum Lab Network
03.2000 - 09.2005
Masters of Healthcare Administration -
Capella University
Bachelors of Science - Allied Health Leadership
East Tennessee State University
Associate of Applied Science - Medical Laboratory Technician
East Tennessee State University
Associate of Science - University Parallel Program
Northeast State Technical Community College