Mistie Johnson
Valdosta,Ga
Summary
Dynamic and motivated professional with a proven record of generating and building relationships and coaching individuals to success. Skilled in building cross-functional teams and training, demonstrating exceptional communication skills, and making critical decisions during challenges. Adaptable and transformational leader with an ability to work with others and developing opportunities that further establish goals.
Overview
11
11
years of professional experience
Work History
Restaurant Training Manager
Steak n’ Shake
Valdosta, GA
12.2017 - Current
- Ensuring all new hires are trained properly and all the tasks are completed or met
- Ensuring the Steak n’ Shake standard for training is 100% met
- Helping all associates with any questions they may have
- Ensure the production and service trainers are up to date on files
- Ensure the restaurant is geared and ready to train any new person whom may come through our doors
Food Service Worker
South Georgia Medical Center
Valdosta, GA
06.2023 - 06.2024
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
Manager
Steak n’ Shake
Valdosta, GA
05.2017 - 12.2017
- Leading the staff in the right direction to help fulfill the companies needs and standards
- Inspiring and leading associates to fill their true potential
- Responsible for bank deposits, bank runs and to achieve sales
- Interviewing new applicants and helping train new associates
- Meeting all goals set by the company and by the General Manager
Operations Supervisor
Steak n’ Shake
Valdosta, GA
01.2016 - 05.2017
- Helping all managers run shifts
- Ensuring that drive times and labor are met according to volume of the store
- Running shift when no salaried manager was available
- Help make deposits for bank runs
- Help any associate or station that needed help
Corporate Trainer
Steak n’ Shake
10.2014 - 01.2016
- Travel the world through Steak n’ Shake and helped open brand-new stores and train all the new associates
- Help any store that needed help no matter the location
- (Rescue mission)
- Went to different stores and retrained old associates or helped hire new associates and get them trained as quickly yet as efficiently as possible
- Made sure all standards were met through the training guidelines so that every new or rescued store would succeed properly
Drive Thru Associate
Steak n’ Shake
11.2013 - 10.2014
- Responsible for ensuring drive thru times and goals were met each shift
- Ensuring each quest left happy and smiling
- Train any new associates that were hired for the position alongside myself
- Ensuring my registered stayed at exactly the proper amount
- Keeping the station stocked and clean
Education
Early Childhood Care And Education - Child Development
Wiregrass Techincal college
HIGH SCHOOL Diploma -
lowndes
04.2025
Skills
- Training
- Customer Service
- Organizational
- Leadership
- Time Management
- Quick learner
- Positive attitude
- Positive attitude and energy
Activities
Enjoy helping others when possible as well as teaching, and learning of new organizations or people that need the help or are helping others.
Timeline
Food Service Worker
South Georgia Medical Center
06.2023 - 06.2024
Restaurant Training Manager
Steak n’ Shake
12.2017 - Current
Manager
Steak n’ Shake
05.2017 - 12.2017
Operations Supervisor
Steak n’ Shake
01.2016 - 05.2017
Corporate Trainer
Steak n’ Shake
10.2014 - 01.2016
Drive Thru Associate
Steak n’ Shake
11.2013 - 10.2014
HIGH SCHOOL Diploma -
lowndes
Early Childhood Care And Education - Child Development
Wiregrass Techincal college