Diligent and resourceful financial professional skilled in client relations and product recommendations. Highly responsive to delivery of services and customer relationship building. Self-motivated and reliable with excellent teamwork, problem-solving and organizational skills.
Overview
27
27
years of professional experience
Work History
Licensed Mortgage Loan Officer Assistant
Fairway Independent Mortgage Corporation
05.2014 - 08.2023
Provided real time support to senior loan officers throughout mortgage process.
Set up files using loan officer checklist and submitted on-time for processing.
Maintained referral pipeline by reaching out regularly to real estate agents, referral partners, and past clients.
Supported loan processing by compiling applicant documentation such as credit reports, employment verifications, and financial history paperwork.
Managed event planning and execution for business-centered gatherings.
Team Lead
McCalla, Raymer, LLC
02.1997 - 03.2014
Bankruptcy and Foreclosure Invoicing team leader, responsible for timely and accurate bankruptcy billing.
Reviewed foreclosure reports daily to complete pre-sale invoicing according to mortgage company standards.
Trained new team members by relaying information on company procedures and requirements.
Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
Performed internal and external audits to identify infractions, risks, trends and necessary remediation.
Education
Annual Mortgage Continuing Education
Licensed Mortgage Loan Professional
2016
Bachelor of Science - Criminal Justice
Savannah State University
Savannah, GA
1994
Skills
Financial Information Monitoring
Customer Transactions
Loss Protection
Microsoft Office
Credit Applications
Customer Relations
Cash Handling
Mortgage Closing Scheduling
13 year Girl Scout Volunteer & Fundraiser Coordinator