Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Misty Butkus

Lincoln,NE

Summary

RV industry professional with OEM experience and a strong understanding of RV construction, systems, and components. Skilled in coordinating across teams, maintaining accurate documentation, resolving issues, and communicating effectively with customers and technicians. Highly organized, detail-oriented, and customer-focused, with the ability to support efficient service operations and deliver a positive customer experience as an RV Service Writer.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Prep Cook

Casey's
5501 Superior Street
01.2026 - Current

Prepared ingredients and workstations efficiently to support kitchen operations during high-volume service periods.

Maintained strict attention to detail while following recipes, portion requirements, and food safety standards.

Monitored inventory levels and informed management of supply needs to prevent shortages.

Maintained clean, organized work areas in compliance with health and safety regulations.

Demonstrated reliability and strong time management by consistently meeting production deadlines.

Assisted team members as needed to ensure customer orders were completed accurately and on time.

  • Prepared ingredients by chopping, slicing, and dicing to ensure efficient meal assembly.
  • Maintained cleanliness of kitchen equipment and workstations to uphold safety standards.

Front Desk/ Guest Services

JFK Inc.
5600 Cornhusker Hwy
05.2024 - Current

Scheduled reservations and managed customer requests in a fast-paced environment.

Process payments, refunds, and billing transactions while balancing cash and maintaining accurate records.

Explained services, policies, and pricing to customers.

Maintain detailed documentation of guest interactions, service requests, and account information.

Coordinate with housekeeping, maintenance, and management teams to ensure timely completion of guest requests.

Prioritize multiple tasks in a fast-paced environment while maintaining excellent customer service standards.

  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.

Loan Consultant

SBG Consulting Inc
7930 West Sahara Avenue, Las Vegas, Nv
08.2023 - 04.2024

Contacted business owners to discuss financing options and determine eligibility for loan refinancing programs.

Maintained detailed records of customer interactions, documentation, and qualification status.

Coordinated with underwriting and funding teams to ensure accurate and timely processing of applications.

Managed a high volume of outbound and inbound calls while maintaining professionalism and attention to detail.

Followed up with clients to collect required documentation and move applications through the approval process.

  • Evaluated loan applications to determine eligibility based on creditworthiness and risk assessment.
  • Collaborated with clients to identify financial needs and recommend suitable loan products.

OEM Advisor

Bish's Rv's
1040 Saltillo Rd, Roca, NE
04.2022 - 02.2023
  • Ordered OEM and aftermarket parts for RV repairs, warranty work, and dealership inventory.
  • Coordinated with service technicians to identify required parts and ensure timely completion of repairs.
  • Managed parts procurement for customer service appointments and reconditioning of pre-owned RVs for resale.
  • Maintained relationships with manufacturers, vendors, and suppliers to source parts efficiently.
  • Collaborated with sales, service, and parts departments to improve workflow and customer satisfaction.

Education

High School Diploma -

Lincoln High School
Lincoln, NE

Skills

  • Friendly, positive, and professional attitude
  • Organization and time management
  • Excellent customer service
  • Strong communication skills
  • Multitasking Abilities
  • Dependable and responsible
  • Attention to detail
  • Computer skills
  • Knowledge of RV systems and repairs
  • Parts ordering experience

Certification

OSHA Safety Training

First Aid/CPR

Timeline

Prep Cook

Casey's
01.2026 - Current

Front Desk/ Guest Services

JFK Inc.
05.2024 - Current

Loan Consultant

SBG Consulting Inc
08.2023 - 04.2024

OEM Advisor

Bish's Rv's
04.2022 - 02.2023

High School Diploma -

Lincoln High School
Misty Butkus