Misty Davis
Magnolia
Summary
Proven Billing Specialist with a track record of resolving billing discrepancies and enhancing system accuracy at South Jersey Skin Care & Laser Center. Demonstrates exceptional problem-solving and customer service skills, ensuring minimal disruption and fostering trust. Proficient in billing systems and HIPAA compliance, significantly improving operational efficiency.
Overview
15
15
years of professional experience
Work History
Billing Specialist
South Jersey Skin Care & Laser Center
05.2017 - Current
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Responded to customer concerns and questions on daily basis.
Scanning Coordinator
Shop Rite Food Market
02.2015 - 04.2016
- Demonstrated excellent problem-solving skills by addressing inventory or pricing issues promptly, ensuring minimal disruption to store operations.
- Enhanced inventory accuracy by diligently scanning and updating product information in the system.
- Improved communication with store management by consistently providing accurate and timely reports on inventory discrepancies and pricing updates.
- Collaborated with team members to maintain an organized, clean, and well-stocked store environment for optimal shopping experiences.
Medical Assistant
DermOne Dermatology Center
09.2009 - 02.2014
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Education
Medical Assistant -
Prism Career Center
Cherry Hill, NJ06.2009
Skills
- Billing systems and software
- Insurance verification
- Invoice processing
- Customer service
- Claims processing
- HIPAA compliance
- Claim submission
- Denial management
- Payment posting
- Customer engagement
- Collections
- Problem-solving
Timeline
Billing Specialist
South Jersey Skin Care & Laser Center
05.2017 - Current
Scanning Coordinator
Shop Rite Food Market
02.2015 - 04.2016
Medical Assistant
DermOne Dermatology Center
09.2009 - 02.2014
Medical Assistant -
Prism Career Center
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