Misty Dempsey
Smyrna,TN
Summary
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Talented in a high volume setting.
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Seasoned sales professional with experience in diverse industries. Known for ability to build and maintain client relationships, negotiate deals, and increase company revenue. Strong interpersonal skills complement strategic approach to market analysis and sales forecasting. Previous roles have resulted in significant growth in customer bases and elevated visibility.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Experienced Multi Role Bartender
Smyrna Sports Pub - Chili's Bar & Grill
Smyrna, Tennessee
05.2016 - 03.2026
- Handled customer complaints and resolved issues promptly and professionally.
- Monitored alcohol service and ensured compliance with local regulations.
- Maintained accurate records of daily transactions including cash register receipts, liquor inventories and sales reports.
- Planned special events such as promotions, happy hours, and live music nights to increase sales revenue.
- Applied creative strategies to drive up profits through increased sales volume or cost savings initiatives.
Hospitality Sales Director
Triumph Hospitality - IHG Hotels- Hilton -Choice
Antioch, Tennessee
01.2002 - 02.2016
- Overseen training, staffing and sales operations for 8 new construction properties in its entirety - from ground level to open
- Personally responsible for building new client relations in each of the areas
- Conducted training sessions for sales staff on best practices and techniques.
- Oversaw budget management and resource allocation for sales initiatives.
- Negotiated contracts with vendors, suppliers, distributors and other businesses.
- Analyzed guest feedback to improve service quality and enhance guest experiences.
- Trained new employees on proper hospitality protocols according to company guidelines.
- Managed a team of sales representatives to ensure effective performance and collaboration.
- Analyzed market trends to identify new business opportunities and customer needs.
- Established relationships with key clients, while maintaining existing customer base.
- Participated in negotiations with vendors regarding product purchases or contracts.
- Gained market share in new sales performance through aggressive team training.
Education
Western Kentucky University
Bowling Green, KYSkills
- Cocktail preparation
- Customer service
- Cash handling
Certification
Current TN ABC license
Timeline
Experienced Multi Role Bartender
Smyrna Sports Pub - Chili's Bar & Grill
05.2016 - 03.2026
Hospitality Sales Director
Triumph Hospitality - IHG Hotels- Hilton -Choice
01.2002 - 02.2016
Western Kentucky University