Misty Duffie
Carrollton,GA
Summary
I am a military spouse of 15 years and looking for a secure and challenging position where I can expand my learnings, knowledge, and skills for your organization and be a part of the team.
Overview
23
23
years of professional experience
Work History
Medical Office/Administration
Med One Sleep Center
02.2020 - 06.2022
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Performed various administrative tasks by filing, copying and faxing documents.
Server/Manager
Copper Cricket Pub
06.2018 - 02.2020
- Job Task: Communication, Ability to work under pressure, Decision making, Leadership, and multitasking
- Responsibilities: Managing employees, opening and closing of restaurant, Station set and breakdown, greeting and serving customers and to include all duties and task assigned by owner and other managers.
City Carrier Assistant/Mail Handler
United States Postal Service
06.2015 - 06.2016
- Dedicated City Carrier Assistant skilled in process efficiencies and meeting deadlines, also to include having general familiarity with postal laws and regulations
- Responsibilities to included: Delivered and received mail, obtained signed receipts for registered, certified and insured mail, sorted mail for delivery arranging in delivery sequence
- Mail handler to include duties of moving bulk mail and preparing for delivery.
Customer Care Specialist
Omni Financial of Georgia Inc
04.2012 - 03.2014
- Responsible for Collections, receiving payments, and reviewing credit reports
- Clerical responsibilities included using Microsoft Programs, processing new client accounts, maintaining customer accounts, collections, filing documents, and receiving payments
- Respite Care Provider
Scheduling coordinator
Army Community Service
05.2011 - 08.2012
- Customer service, Insurance verification, Finance, and Communication by phone and email
- Responsibilities: Triaging Patients, check in and check out of patients, scheduling, managed Drs
- And patients, emails and calls, processing Copays and payments, assisted patients with their Cpap equipment questions and concerns, Provided patients and families with emotion support and instruction in areas such as caring for infants, preparing healthy meals, living independently, or adapting to disability or illness
- Assisted clients to doctor offices and on other trips outside the home, providing assistance and companionship.
Jailor/Receptionist
Carroll County Sheriff
02.2001 - 02.2005
- Monitored the conduct of inmates in housing unit, during work/recreational activities according to established policies, regulations, and procedures to prevent escape or violence
- Maintained the safety and security of the jail
- Completed inmate bonds and court dates
- Booked and processed inmates
- Completed photos, fingerprints and medical
- Operated the telephone switchboard to answer, forward calls, and provide information.
Office Administrator/GI Tech
Hawaii Endoscopy Center
08.2022 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Education
Professional Pharmacy Technician Candidate - undefined
Allied Schools
Laguna Hills, California2014
Basic Jail - undefined
Southern Union Community College
2001
Associates - Applied Science
Bowdon High School
1999
Skills
- Patient Charting
- Certified Medical Administrative Specialist
- Scheduling Tests and Procedures
- Insurance Authorizations
- Completing Insurance Forms
- Preparing Treatment Rooms
Timeline
Office Administrator/GI Tech
Hawaii Endoscopy Center
08.2022 - Current
Medical Office/Administration
Med One Sleep Center
02.2020 - 06.2022
Server/Manager
Copper Cricket Pub
06.2018 - 02.2020
City Carrier Assistant/Mail Handler
United States Postal Service
06.2015 - 06.2016
Customer Care Specialist
Omni Financial of Georgia Inc
04.2012 - 03.2014
Scheduling coordinator
Army Community Service
05.2011 - 08.2012
Jailor/Receptionist
Carroll County Sheriff
02.2001 - 02.2005
Professional Pharmacy Technician Candidate - undefined
Allied Schools
Basic Jail - undefined
Southern Union Community College
Associates - Applied Science
Bowdon High School
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