Robert Miranda
Bradenton,FL
Summary
Dynamic professional with a strong background in office administration and customer service, notably at Digestive Disease Specialists of Manatee. Expert in scheduling appointments and maintaining patient confidentiality, while fostering a positive environment. Proven problem solver with exceptional verbal communication skills, dedicated to enhancing operational efficiency and service quality.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Histologist Assistant/Office Administration Assistant
Digestive Disease Specialists of Manatee
Bradenton
11.2023 - Current
- Managed patient scheduling and appointments, ensuring efficient office operations.
- Organized office supplies inventory, streamlining procurement and reducing costs.
- Implemented filing systems for easy access to patient files and documentation.
- Safeguarded sensitive information with strict adherence to confidentiality policies when handling personnel records and confidential documents.
- Contributed to a positive work environment by providing attentive reception services, greeting visitors warmly, and directing them appropriately.
- Assisted in maintaining medical records, adhering to confidentiality standards and regulations.
- Coordinated communication between medical staff and patients, enhancing overall service quality.
Bar Manager
88 LIVE PIANO BAR
Bradenton, FL
03.2023 - Current
- Managed daily bar operations, ensuring efficient service and customer satisfaction.
- Trained staff on cocktail preparation and responsible alcohol service protocols.
- Developed seasonal drink menus, enhancing customer experience and engagement.
- Maintained inventory levels, ordering supplies to prevent shortages and optimize costs.
- Implemented health and safety standards, ensuring compliance with local regulations.
- Closed out cash register and prepared cashier report at close of business.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
Assistant Manager/ Server
Denny,s
Sarasota, FL
01.2019 - 03.2023
- Oversaw daily operations to ensure optimal service quality and customer satisfaction.
- Developed training programs for staff, enhancing team performance and efficiency.
- Implemented inventory management strategies to reduce waste and improve stock accuracy.
- Coordinated promotional activities to increase customer engagement and drive sales growth.
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Managed orders efficiently, ensuring timely delivery and accuracy in food service.
- Trained new staff on operational procedures, promoting consistency and team performance.
Education
High School Diploma -
Belz Academy
North Fort Myers, FLSkills
- Verbal communication
- Scheduling appointments
- Filing systems
- Document preparation
- Spreadsheet management
- Database maintenance
- Positive attitude
- Time management
- Valid Driver's license
- Patient charting
- Strong problem solver
- Excel spreadsheets
- Documentation and reporting
Certification
Certification in Holistic Health coaching. From IIN Institute For Integrative Nutrition.
Timeline
Histologist Assistant/Office Administration Assistant
Digestive Disease Specialists of Manatee
11.2023 - Current
Bar Manager
88 LIVE PIANO BAR
03.2023 - Current
Assistant Manager/ Server
Denny,s
01.2019 - 03.2023
High School Diploma -
Belz Academy