Misty Felton
Shenandoah Community Health
Keyser,WV
24
years of professional experience
Dedicated WIC Nutritionist with proven strengths in breastfeeding support, prenatal and postpartum nutrition, and pediatric nutrition. Committed to developing individualized nutrition plans and collaborating effectively with healthcare professionals.
Work History
WIC Nutritionist, Office Manager, BF Counselor
20 Years 9 Months- Developed individualized nutrition plans based on assessments and participant needs.
- Provided nutritional education to participants, enhancing understanding of healthy eating practices.
- Collaborated with healthcare professionals to coordinate comprehensive care for clients.
- Provided exceptional customer service by actively listening to client concerns, empathizing with their struggles, and offering practical solutions.
- Performed breastfeeding assessment and provided participant-centered counseling to help mother initiate breastfeeding, establish milk supply and exclusively breastfeed and continue breastfeeding.
- Increased program efficiency with diligent monitoring of client progress, timely follow-ups, and adjustments to individual nutrition plans.
- Enhanced participant satisfaction by delivering culturally sensitive and age-appropriate nutrition education materials.
- Conducted yearly monitoring of client files in our agency to verify accuracy in documentation and adherence to program policies, contributing to a more organized operation overall.
- Obtained and assessed health history information, dietary intake and blood work data from WIC participants to determine nutritional and medical risks for program enrollment.
- Contributed to a positive work environment through effective teamwork, communication, and collaboration with colleagues.
- Continuously updated professional knowledge by attending workshops, conferences, and training sessions relevant to the field of nutrition services.
Receptionist
6 Months- Managed front desk operations, ensuring seamless visitor check-in and appointment scheduling.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated office communications, facilitating effective information flow between departments.
- Maintained organized filing systems for client records, enhancing retrieval efficiency.
Human Resource Assistant- Temp Position
5 Months- Provided support across multiple departments as needed to maintain operational efficiency during peak periods.
- Participated in continuous improvement initiatives aimed at enhancing overall organizational performance.
- Maintained confidentiality of sensitive information, safeguarding both personal data and proprietary business details.
- Contributed to successful project completion by maintaining accurate records of progress, resources, and timelines.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
Education
Bachelor of Science - Nutrition
Associate of Science - University Studies
Skills
Breastfeeding support
Maternal nutrition
Pediatric nutrition
Infant feeding
Nutrition assessment
Diabetes education
Meal planning
Office organization and management
Timeline
WIC Nutritionist, Office Manager, BF Counselor
Shenandoah Community Health
11.2005 - CurrentRead More
Receptionist
Cassidy, Cogan and Voegelin
01.2003 - 07.2003Read More
Human Resource Assistant- Temp Position
Fox Run Center for Children and Adolescents
08.2002 - 01.2003Read More
Pennsylvania State University
Bachelor of Science from Nutrition
Read More
Allegany College of Maryland
Associate of Science from University Studies
Read More