Misty Horne
Phyllis,KY
Summary
Detail-oriented and dependable professional with experience in healthcare coordination, special education support, patient records, scheduling, and community services. Skilled in referral coordination, medical scheduling, data entry, confidential record management, and communication with patients, families, providers, and staff. Experienced working in fast-paced environments while maintaining accuracy, organization, and professionalism. Strong ability to multitask, prioritize responsibilities, and provide compassionate support to individuals with diverse needs.
Overview
4
4
years of post-secondary education
10
10
years of professional experience
Work History
Instructional Assistant Kimper Elementary
Pike County Board Of Education
Kimper, Kentucky
08.2021 - Current
- Support classroom instruction and student learning in an elementary school setting.
- Assist teachers with lesson preparation, instructional materials, classroom setup, and daily activities.
- Provide individualized support to students with special education needs.
- Supervise students during classroom instruction, transitions, lunch, recess, and other school activities.
- Assist students with following classroom routines, completing assignments, and participating appropriately in learning activities.
- Communicate effectively with teachers, staff, students, and families to support student success.
- Maintain a patient, professional, and supportive environment for students with diverse needs.
Meal Delivery Driver
Kimper Senior Citizens Center
Kimper
08.2019 - 07.2021
- Delivered hot meals to homebound seniors along designated delivery routes.
- Managed daily schedules and routes to ensure timely meal delivery.
- Provided courteous and compassionate service during
- doorstep interactions.
- Assisted seniors with receiving meals and addressed routine delivery concerns professionally.
- Maintained dependable attendance and accurately followed assigned routes and schedules.
Incoming Referral Coordinator
Cape Fear Valley Neurosurgery
Fayetteville, NC
03.2017 - 03.2019
- Coordinated incoming neurosurgery referrals for patients and outside healthcare providers.
- Reviewed referral documentation for completeness, accuracy, and appropriate specialist routing.
- Scheduled neurosurgery appointments based on provider availability and referral urgency.
- Communicated with physicians' offices, patients, and healthcare providers regarding referral status and next steps.
- Requested missing medical records, imaging, and clinical documentation needed for patient consultations.
- Maintained confidential patient information in accordance with HIPAA and organizational policies.
- Prioritized referrals according to urgency and established referral deadlines.
- Communicated with patients regarding referral progress and care coordination.
- Performed data entry and maintained accurate patient and referral information.
- Worked effectively in a fast-paced medical office while managing multiple referrals and competing priorities.
Education
Associate of Applied Science - Radiologic Sciences
Morehead State University
Morehead, KY 09.1998 - 06.2002
Skills
- Referral Coordination
- Special Education Support
- Medical Scheduling
- Patient Record Management
- Appointment Coordination
- Clerical Support
- Data Entry
- Medical Terminology
- Confidential
Information Management - Organization & Prioritization
- Multitasking
- Computer Proficiency
- Effective Communication
- Customer & Patient Service
- Attention to Detail
Timeline
Instructional Assistant Kimper Elementary
Pike County Board Of Education
08.2021 - Current
Meal Delivery Driver
Kimper Senior Citizens Center
08.2019 - 07.2021
Incoming Referral Coordinator
Cape Fear Valley Neurosurgery
03.2017 - 03.2019
Associate of Applied Science - Radiologic Sciences
Morehead State University
09.1998 - 06.2002