Misty Johnson
Sweetwater,TN
Summary
Committees:
Turn time Team:
Sent reports to team with tips and tricks to improve time of application.
Created ways to help bring down time of application process
Engagement team:
Created community and unity in team by preparing activities.
Overview
14
14
years of professional experience
Work History
VMF Loan Processor
Clayton Homes Corporate Office
Maryville, TN
01.2018 - Current
- Communicated with customers via telephone or email to obtain additional documentation required for loan processing.
- Audit applications for completion and accuracy
- Establishing strong relationships and maintaining consistent communication with potential homebuyers
- Providing homebuyers with transparency, timelines and expectations throughout the home laon process
- Calculating income using problem-solving techniques to ensure accurate maximization of homebuyer income
- Organizing and prioritizing loans with efficient queue management
- Collaborating with individuals internally and externally throughout the loan process to ensure an excellent customer experience with utmost efficiency
- Assisting team in gathering daily loan volume, devising, strategies to complete laons in a timely manner
- Updated customers regularly on status of their loans throughout the processing period.
- Planned and completed group projects, working smoothly with others.
Beauty Consultant
Clinique
Maryville, TN
10.2017 - 12.2017
- Assisted customers in selecting products based on their individual needs and preferences.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
Paraprofessional
Loudon County Schools
Greenback, TN
12.2009 - 05.2016
- Customized small group and individual classroom activities based on differentiated learning needs.
- Taught daily life skills and behaviors to students to build practical knowledge.
- Created and maintained positive relationships with students, parents, and colleagues.
- Supervised small groups of students during instruction time.
- Assisted teachers with planning and preparing lessons for students.
Education
GED -
William Blount High School
Maryville, TNSkills
Customer Service
Special Projects and events
Extensive knowledge of link and AS400 software
Strong oral and written communication skills
Highly organized in fast paced dynamic environments
Detail-oriented
Teamwork and Collaboration
Timeline
VMF Loan Processor
Clayton Homes Corporate Office
01.2018 - Current
Beauty Consultant
Clinique
10.2017 - 12.2017
Paraprofessional
Loudon County Schools
12.2009 - 05.2016
GED -
William Blount High School