Summary
Overview
Work History
Education
Skills
Timeline
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Misty Johnson

Sweetwater,TN

Summary

Committees:

Turn time Team:

Sent reports to team with tips and tricks to improve time of application.

Created ways to help bring down time of application process

Engagement team:

Created community and unity in team by preparing activities.

Overview

14
14
years of professional experience

Work History

VMF Loan Processor

Clayton Homes Corporate Office
Maryville, TN
01.2018 - Current
  • Communicated with customers via telephone or email to obtain additional documentation required for loan processing.
  • Audit applications for completion and accuracy
  • Establishing strong relationships and maintaining consistent communication with potential homebuyers
  • Providing homebuyers with transparency, timelines and expectations throughout the home laon process
  • Calculating income using problem-solving techniques to ensure accurate maximization of homebuyer income
  • Organizing and prioritizing loans with efficient queue management
  • Collaborating with individuals internally and externally throughout the loan process to ensure an excellent customer experience with utmost efficiency
  • Assisting team in gathering daily loan volume, devising, strategies to complete laons in a timely manner
  • Updated customers regularly on status of their loans throughout the processing period.
  • Planned and completed group projects, working smoothly with others.

Beauty Consultant

Clinique
Maryville, TN
10.2017 - 12.2017
  • Assisted customers in selecting products based on their individual needs and preferences.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.

Paraprofessional

Loudon County Schools
Greenback, TN
12.2009 - 05.2016
  • Customized small group and individual classroom activities based on differentiated learning needs.
  • Taught daily life skills and behaviors to students to build practical knowledge.
  • Created and maintained positive relationships with students, parents, and colleagues.
  • Supervised small groups of students during instruction time.
  • Assisted teachers with planning and preparing lessons for students.

Education

GED -

William Blount High School
Maryville, TN

Skills

Customer Service

Special Projects and events

Extensive knowledge of link and AS400 software

Strong oral and written communication skills

Highly organized in fast paced dynamic environments

Detail-oriented

Teamwork and Collaboration

Timeline

VMF Loan Processor

Clayton Homes Corporate Office
01.2018 - Current

Beauty Consultant

Clinique
10.2017 - 12.2017

Paraprofessional

Loudon County Schools
12.2009 - 05.2016

GED -

William Blount High School

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Misty Johnson