Summary
Overview
Work History
Education
Skills
Timeline
Generic

Misty Kegley

Dayton,OH

Summary

Highly-skilled with 21 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting patient information. Dependable in managing operations. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in a variety of software applications for EMR maintenance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges, excellent time management and problem-solving skills.

Overview

21
21
years of professional experience

Work History

Phlebotomist

LabCorp
06.2018 - Current
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Packaged and shipped specimens to central lab daily.
  • Monitored patients for reactions and verified sample quality.
  • Reviewed patient records for accuracy and completeness.
  • Organized daily work based on collection priority.
  • Participated in continuing education programs to stay up to date on new technologies and procedures.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Verified patients' identification for proper sample collection.
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Followed established safety protocols and standards to minimize risk of infection and injury.
  • Verified proper storage and transportation of specimens to laboratories.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Monitored supply levels and placed orders for laboratory supplies.
  • Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
  • Handled insurance verification to validate patient insurance information.
  • Manged care for up to 50 patient per day

Ccma

Kettering Physician Network
04.2016 - 06.2018
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Prepared and administered medications to alleviate patient symptoms.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Taught patients about medications, procedures, and care plan instructions.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Completed EKGs and other tests based on patient presentation in office.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Measured patient pulse oximetry.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Measured patient spirometry.
  • Managed Care for 30 plus patients per day
  • Called and faxed pharmacies to submit prescriptions and refills

Receptionist/CCMA

Medical South Family Practice
06.2006 - 07.2016
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Prepared and administered medications to alleviate patient symptoms.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Taught patients about medications, procedures, and care plan instructions.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Verified patient insurance coverage and collected required co-payments.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Completed EKGs and other tests based on patient presentation in office.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Collected pertinent data and calculations to aid physician in interpreting results.

Receptionist/Phlebotomist

West Wichita Family Physicians P.A
10.2002 - 06.2006
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Packaged and shipped specimens to central lab daily.
  • Monitored patients for reactions and verified sample quality.
  • Reviewed patient records for accuracy and completeness.
  • Organized daily work based on collection priority.
  • Verified patients' identification for proper sample collection.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Reviewed and processed requisitions for laboratory tests.
  • Provided guidance and support to laboratory personnel.
  • Performed laboratory tests to assist physicians in diagnosis.
  • Handled insurance verification tasks to validate patient insurance information.

Education

High School Diploma -

Wichita West High School
Wichita, KS
05.1992

Skills

  • Patient Confidentiality
  • HIPAA
  • Goal Minded
  • Epic Software
  • Microsoft Excel
  • Patient Support
  • Answering Questions
  • Medical Office Administration
  • Insurance Information Collection
  • OSHA Regulations
  • EMR Systems
  • Medical Records Maintenance
  • Measuring Vital Statistics
  • Microsoft Office
  • Active Listening
  • Phlebotomy Function
  • Clerical Support
  • Diagnosis Codes
  • Medical Terminology

Timeline

Phlebotomist

LabCorp
06.2018 - Current

Ccma

Kettering Physician Network
04.2016 - 06.2018

Receptionist/CCMA

Medical South Family Practice
06.2006 - 07.2016

Receptionist/Phlebotomist

West Wichita Family Physicians P.A
10.2002 - 06.2006

High School Diploma -

Wichita West High School

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Misty Kegley