Misty Land
Anniston
Summary
Passionate Training Specialist at ENGIE Impact, with a proven track record in delivering training programs and fostering compliance. Skilled in analytical decision-making and effective communication, I successfully reduced process lags and inspired teams to achieve operational excellence. Proficient in Microsoft Office, ADP, Citrix, Avoxi, Salesforce, as well as the other forms and platforms that Operations Specialists 1-4 utilize. I strongly believe in Engie Impact's mission and values. I enjoy helping to make sustainability happen today!
Overview
5
5
years of professional experience
Work History
Training Specialist
ENGIE Impact
Remote
08.2023 - Current
- Delivered classroom instruction for groups of up to 20 students.
- Acted as liaison between employees and management regarding training needs.
- Identified areas for enhancement within existing training programs and proposed changes.
- Evaluated instructional materials, providing actionable suggestions for improvement.
- Managed multiple projects simultaneously while meeting tight deadlines.
- Participated in meetings to gather information relevant to training initiatives.
- Analyzed instructional data to measure course effectiveness and pinpoint improvement opportunities.
- Promoted compliance with industry-specific training requirements and certifications.
Operations Specialist IV (SME)
ENGIE Impact
Remote
09.2021 - 08.2023
- Provided training and guidance to staff on operational procedures, policies, and regulations.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Facilitated training sessions for new employees on operational procedures and systems.
- Maintained expedient support for a team of over 200, as one of three Subject Matter Experts.
- Reduced process lags and trained team members on best practices and protocols.
Operations Lead
Everisepc
Remote
08.2020 - 08.2021
- Oversaw compliance with safety and quality standards, reducing incident rates significantly.
- Led crisis management efforts to minimize operational disruptions and maintain business continuity.
- Managed scheduling and staffing to optimize labor costs while meeting operational demands.
- Collaborated with IT, HR, and Marketing to ensure smooth cross-functional operations.
- Conducted regular team meetings to discuss progress and identify improvement areas.
- Trained and mentored employees to maximize productivity across teams.
- Developed effective strategies to enhance operational performance and efficiency.
- Created reports on operational activities and performance metrics for informed decision-making.
Education
Bachelor of Science - Business
University of Phoenix
Tempe, AZ01-2023
Skills
Safety and integrity recognition- EWOL 2024
- Microsoft Office proficiency
- Delivered Salesforce training
- Analytical decision-making
- Adaptable and flexible
- Effective communication systems
- Ability to inspire
- Organizational Skills
- Conflict resolution skills
- I have led waste and telecom training
- A wide range of knowledge regarding production tasks
Timeline
Training Specialist
ENGIE Impact
08.2023 - Current
Operations Specialist IV (SME)
ENGIE Impact
09.2021 - 08.2023
Operations Lead
Everisepc
08.2020 - 08.2021
Bachelor of Science - Business
University of Phoenix
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