Misty Mays
Firestone,CO
Summary
Dynamic Store Manager at Home Depot with a proven track record in driving sales growth and enhancing customer service through effective team training and operational excellence. Skilled in financial acumen and problem-solving, I fostered a positive work environment, reducing turnover and maximizing profitability while implementing safety protocols and compliance measures.
Overview
25
25
years of professional experience
Work History
Store Manager
Home Depot
Thornton, CO
02.2009 - Current
- Led daily operations, ensuring optimal inventory management and product availability.
- Trained and mentored staff, enhancing team performance and customer service standards.
- Implemented effective merchandising strategies to drive sales growth and improve store layout.
- Analyzed sales data to identify trends, optimizing stock levels and promotional efforts.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices. Leading by example as a champion of people while delivering consistent results in customer service, sales, and profitability through operational excellence.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements. Reduced employee turnover by creating supportive work environment and recognizing outstanding performance.
- Coordinated in-store events to increase foot traffic, partnering with local businesses and community organizations for mutual benefit.
Assistant Safety Director
Varra Companies
Longmont, CO
01.2001 - 03.2011
- Developed and implemented safety training programs for diverse teams.
- Conducted risk assessments to identify potential hazards and establish mitigation strategies.
- Collaborated with cross-functional teams to enhance workplace safety protocols.
- Monitored compliance with federal, state, and local safety regulations. Primarily OSHA and MSHA.
- Operated heavy machinery including front end loaders, excavators, bulldozers, and backhoes with precision and safety.
- Conducted routine maintenance checks to ensure optimal equipment performance and compliance with safety standards.
Education
Associate of Science - Wildlife Management
Front Range Community College
Westminster, Colorado, COSkills
- Interpersonal leadership
- Financial, operational, business acumen
- Customer service/Customer relations
- Adaptability
- Problem-solving and decision-making
- Multitasking, organization, and time management
- Training and mentoring
Timeline
Store Manager
Home Depot
02.2009 - Current
Assistant Safety Director
Varra Companies
01.2001 - 03.2011
Associate of Science - Wildlife Management
Front Range Community College