Misty Mays
Firestone,CO
Summary
Dynamic Store Manager at Home Depot with a proven track record in driving sales growth and enhancing customer service through effective team training and operational excellence. Skilled in financial acumen and problem-solving, I fostered a positive work environment, reducing turnover and maximizing profitability while implementing safety protocols and compliance measures.
Overview
25
25
years of professional experience
Work History
Store Manager
Home Depot
02.2009 - Current
- Led daily operations, ensuring optimal inventory management and product availability.
- Trained and mentored staff, enhancing team performance and customer service standards.
- Implemented effective merchandising strategies to drive sales growth and improve store layout.
- Analyzed sales data to identify trends, optimizing stock levels and promotional efforts.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices. Leading by example as a champion of people while delivering consistent results in customer service, sales, and profitability through operational excellence.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements. Reduced employee turnover by creating supportive work environment and recognizing outstanding performance.
- Coordinated in-store events to increase foot traffic, partnering with local businesses and community organizations for mutual benefit.
Assistant Safety Director
Varra Companies
01.2001 - 03.2011
- Developed and implemented safety training programs for diverse teams.
- Conducted risk assessments to identify potential hazards and establish mitigation strategies.
- Collaborated with cross-functional teams to enhance workplace safety protocols.
- Monitored compliance with federal, state, and local safety regulations. Primarily OSHA and MSHA.
- Operated heavy machinery including front end loaders, excavators, bulldozers, and backhoes with precision and safety.
- Conducted routine maintenance checks to ensure optimal equipment performance and compliance with safety standards.
Education
Associate of Science - Wildlife Management
Front Range Community College
Westminster, Colorado, COSkills
- Interpersonal leadership
- Financial, operational, business acumen
- Customer service/Customer relations
- Adaptability
- Problem-solving and decision-making
- Multitasking, organization, and time management
- Training and mentoring
Timeline
Store Manager
Home Depot
02.2009 - Current
Assistant Safety Director
Varra Companies
01.2001 - 03.2011
Associate of Science - Wildlife Management
Front Range Community College