Dianna Hawes
Sabina,OH
Summary
Results-oriented Multi-Brand General Store Manager who excels in creating productive teams who focus on providing the Most Amazing Personalized Service while delivering strong profit margins. Detailed-oriented visionary who recruits, trains, retains and develops talent and networks. Team builder who drives vision and purpose through effective verbal and written communication, passionate engagement and genuine empowerment. Accomplished manager and administrator who leads cohesive sales teams in consistently achieving aggressive stretch goals by inspiring innovation. Top talent leader who manages complexity and ambiguity, while being perceived as a point person and resource for peers.
Overview
44
44
years of professional experience
Work History
Multi-Brand General Store Manager. Store Manager. Sales Lead
White House Black Market And Chico's
Jeffersonville, OH
09.2012 - Current
- Developed WHBM team to produce #1 UPT, #1 ADS & #1-3 Conversion consistently in the past 5-7 years on national scale
- Drove Chico’s store results to include #5 UPT most recently
- Recruited, trained and managed high-performing sales teams and management teams
- Promoted 7 ASMs from Sales Lead positions (transferred 2 to different brand) and approximately 20-25 Sales Leads from Sales Associate positions
- Trained other stores’ sales teams and assisted them in areas needing improvement
- Served as District Talent DOL, as well as District Captain for Style Connect, Dayforce and Zoom
- Member of Top Talent team.
Worship Director
First Church of Christ
Xenia, OH
02.2008 - 09.2012
- Created and managed 11 teams of approximately 100 volunteers
- Administrated the functions and activities of a worship ministry of a church attendance of approximately 500.
Branch Manager
HENN Workshops
03.1993 - 12.2007
- Supervised a sales force of 340+ direct sales associates
- Managed a personal average sales portfolio of approximately $15K/month
- Recruited and assisted associates in their recruiting with approximately 500+ sales representatives over a 14 year long period
- Received numerous top sales and top recruiting awards
- Yearly recipient of President's Club award.
Development Director/PR Relations Director/HS Teacher
Mountain View Christian Academy
Winchester, VA
10.1999 - 06.2005
- Administrated all the fund-raising activities of a private school
- Handled public relation issues and community networking.
Assistant Development Director
National Coalition For The Protection Of Children
Cincinnati, OH
04.1994 - 09.1999
- Managed foundation relations, including grant writing and proposals
- Exceeded direct mail income goals
- Managed outsource direct mail advisers and telemarketing groups.
Director of Foundation and Corporate Relations. Admissions Recruiter
National Coalition For The Protection Of Children
Cincinnati, OH
08.1990 - 04.1994
- Recruited students for undergraduate college
- Wrote grant proposals and met with foundation directors in the greater Cincinnati area
- Developed major donor relations, as well as church relations
- Designed fundraisers
- Implemented estate planning opportunities for donor prospects.
Education
K-12 Music Certification; Post-grad Work -
College of Mt St Joseph
1992
Bachelor of Arts - Church Music & Piano
Cincinnati Christian University
Cincinnati, OH1990
Skills
- Team building
- Problem Solving
- Time Management
- Training Program Development
- Detail-Oriented
- Team Recruiting and Onboarding
- Decision Making
- Technology Proficiency
- Verbal and Written Communication
- Resolution-Oriented
- Interpersonal Leadership
Accomplishments
- Hired as a Sales Lead at a Frontline WHBM boutique
- Promoted to Store Manager within 6 months
- Currently a General Store Manager, leading store results and key performance indicators in the top of the national brand
- Served as a Market Manager for outlet teams prior to and during a DSM absence
- Served as a District Trainer supporting multiple stores in several districts
- Served as a full-time worship director/administrator, focusing on creating worship teams (approximately 135 members and volunteers) including tech, arts and social media ministries
- Recruited, trained and managed an award-winning sales team of 340+ consultants at HENN Workshops, a direct sales company and home business
- Created a company-wide, comprehensive training program for all sales team members
- Provided training on company-level conferences, regional and local meetings
- Developed sales and recruiting training for other companies and their sales teams
- Sustained and developed a strong financial basis for private Christian school in Winchester, VA, as their Development Director, while exceeding fundraising goals
- Developed a strong direct mail base for national non-profit organization while working alongside a top, national development consultant group, as well as sustained a foundation research base.
Awards and Acknowledgments
*Top Talent
*Top store performances for consecutive years (#1 UPT WHBM; #1 ADS WHBM; #1-3 Conversion WHBM; #5 UPT Chico's)
Timeline
Multi-Brand General Store Manager. Store Manager. Sales Lead
White House Black Market And Chico's
09.2012 - Current
Worship Director
First Church of Christ
02.2008 - 09.2012
Development Director/PR Relations Director/HS Teacher
Mountain View Christian Academy
10.1999 - 06.2005
Assistant Development Director
National Coalition For The Protection Of Children
04.1994 - 09.1999
Branch Manager
HENN Workshops
03.1993 - 12.2007
Director of Foundation and Corporate Relations. Admissions Recruiter
National Coalition For The Protection Of Children
08.1990 - 04.1994
K-12 Music Certification; Post-grad Work -
College of Mt St Joseph
Bachelor of Arts - Church Music & Piano
Cincinnati Christian University