Misty McHone
Decatur,TN
Summary
A determined and tenacious sales leader with a reputation for world-class customer experience and exceeding revenue targets by consistently delivering results. Skilled in analyzing market trends and optimizing sales strategies to enhance performance. Demonstrates strong teamwork, problem-solving, and time-management skills. Driven professional with a positive attitude and passion for continuous learning and growth.
Overview
17
17
years of professional experience
Work History
Government Sales Development Expert
T-Mobile
Chattanooga, TN
03.2025 - 01.2026
- Drove sales results by successfully scheduling and managing appointments with libraries and schools decision-makers across a five-state territory.
- Consistently exceeded monthly sales targets, achieving a minimum of 115% of goal each month.
- Recognized for top-tier communication skills, earning consistent 5-star ratings on recorded sales calls.
- Proved successful working within tight deadlines and a fast-paced environment.
- Drove pipeline growth through consistent daily activity, completing fifty outbound calls and twenty emails, balancing proactive outreach with scheduled sales meetings.
Business Development Representative
Iris Networks
Oak Ridge, TN
03.2022 - 12.2024
- Provided fiber internet, phones, and voice services to business customers by building strong relationships to recommend products to new and existing customers.
- Analyzed competitor offerings to refine sales strategies and enhance value propositions.
- Created and delivered face-to-face virtual sales presentations that demonstrate how Iris will benefit a business to the owners, technology directors, and presidents.
- Responsible for creating new leads by calling, emailing, mailing, and visiting businesses, canvassing for new companies in the area, and creating a referral program.
- Built partnerships in the community by boosting brand awareness while attending networking events, ribbon cuttings, and expos.
- Won Oak Ridge Chamber Ambassador of the Year in 2022 by consistently driving 100% results in the Oak Ridge area for new business.
- Graduated Leadership Oak Ridge Class of 2024 by effectively achieving personal and professional goals.
Strategic Enterprise & Government Accounts Expert
T-Mobile
Chattanooga, TN
11.2021 - 02.2022
- Delivered exceptional service in wireless through expert handling of specialized requests sent by customer communication channels, specifically from the largest revenue-generating business customers.
- Created custom billing, usage, and other account-related activity reports for the management of the customer account.
- Responsible for communication with sales leadership to provide updates on account health, customer needs, and concerns.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Senior Business Account Executive
Comcast
Knoxville, TN
04.2021 - 10.2021
- Generated new leads with target businesses through various prospecting activities including cold calling, canvassing, customer referrals, and partner relationships to sell broadband, fiber internet, video, and voice services.
- Recognized for selling advanced voice services first month out of training.
- Consistently hit and exceeded goals, achieving 120% or more each month.
- Cultivated strong relationships with key business clients, enhancing customer satisfaction and retention.
- Developed strategic account plans to align services with client goals, driving revenue growth.
- Presented product demonstrations and value propositions to prospective clients, increasing engagement rates.
Field Sales Manager / Sales and Enablement Trainer
2020 Companies and Samsung Electronics
Hybrid
05.2016 - 04.2021
- Consistently exceeded business sales contests with stretch sales goals above 140% by creating fun tracking boards and a competitive environment.
- Monitored territory for market intelligence that allowed for a better understanding of the mobile climate, opportunities for increased sales, and obstacles to sales.
- Won MVP multiple years and recognized as one of the top Field Sales Managers in the company.
- Facilitated agnostic training events and product launches with 200+ attendees, ensuring product knowledge was shared and retained through gamification, sales scenarios, and interactive presentations.
- Recorded step by step interactive training videos to teach specific skills and tutorials.
- Collaborated cross-functionally with marketing and product teams to optimize sales materials and messaging.
Sales Manager
US Cellular
Athens, TN And Madisonville, TN
08.2008 - 09.2015
- Consistently delivered top-tier 100% + sales results as a stack-ranked market performer.
- Provided world-class client experience, resulting in substantial referral-based business growth.
- Created, revised, and adjusted a personal and team sales performance plan every month to exceed sales targets.
- Designed and developed outstanding sales teams following each district realignment by getting to know each team member, understanding their motivation, and creating a competitive environment that led to success.
- Collaborated with team to coach, role play, and improve sales performance.
- Served as a Small Business Growth expert and provided leadership on business growth, development, and account management.
- Responsible for retail sales interviews, scheduling, forecasting, reporting, and career development.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Education
Miller-Motte Technical College
Chattanooga, TN12-2015
High School Diploma -
Tellico Plains High School
Tellico Plains, TN05-2002
Skills
- Positive attitude
- Active listening
- Rapport building
- Sales driver
- Resilience
- Problem-solving
- Customer satisfaction
- Data & Sales analysis
- Cold calling
- Calm under pressure
- Forecasting and Budgeting
- Attention to detail
Timeline
Government Sales Development Expert
T-Mobile
03.2025 - 01.2026
Business Development Representative
Iris Networks
03.2022 - 12.2024
Strategic Enterprise & Government Accounts Expert
T-Mobile
11.2021 - 02.2022
Senior Business Account Executive
Comcast
04.2021 - 10.2021
Field Sales Manager / Sales and Enablement Trainer
2020 Companies and Samsung Electronics
05.2016 - 04.2021
Sales Manager
US Cellular
08.2008 - 09.2015
Miller-Motte Technical College
High School Diploma -
Tellico Plains High School