Summary
Overview
Work History
Education
Skills
Employment Skills
Timeline
Generic

Misty Onate

Summary

Seeking a full-time position in management where I can utilize my skills and abilities to attain company goals with room for advancement.

Overview

16
16
years of professional experience

Work History

Operations Manager/Service Advisor

Loves Travel Stop
Casa Grande
10.2021 - Current
  • Proven ability to manage sales staff and team in achieving and exceeding sales targets
  • Increased product awareness and customer satisfaction to drive sales growth.
  • Managed customer complaints, returns, and sales to ensure smooth daily store operations.
  • Outstanding organizational skills and prove ability to work independently
  • Ability to work in a fast-paced atmosphere and in critical situations
  • Remarkable sales ability with background in merchandising and service.
  • Stay current on new products, racks and merchandising techniques to enhance sales
  • Able to respond promptly to customer inquiries and handle complaints
  • Assess job site to trouble shoot for issues/problems
  • Fostered open communication and teamwork to promote positive employee relations.

General Manager

Gila River Business Enterprise
Gila River Reservation
09.2010 - 01.2021

Education

GED -

Central Arizona College
Casa Grande, AZ

Skills

  • Operational Efficiency
  • Inventory/ Scheduling
  • Management Skills
  • Leadership Qualities
  • Bilingual/Spanish
  • Team Oriented
  • Communication Skills
  • Excellent People Skills
  • Responsible/ Reliable
  • Self Motivated
  • Work Ethics
  • Cash Handling

Employment Skills

  • Ability to work in a fast-paced atmosphere and in critical situations
  • Ability to follow instructions well and make decisions with no supervision
  • Proven ability to manage sales staff and team in achieving and exceeding sales targets
  • Outstanding organizational skills and proven ability to work independently
  • Stay current on new products, racks and merchandising techniques to enhance sales
  • Responsible for the product awareness, customer satisfaction and driving the sales.
  • Maintained daily store operations by handling customer complaints, returns and sales.
  • Remarkable sales ability with background in merchandising and service.
  • Proven ability to receive cash and make change; balance cash and receipts and maintain accurate financial records and documentation.
  • Able to respond promptly to customer inquiries and handle complaints
  • Have knowledge of customer service principles and practices
  • Assess job site to troubleshoot for issues/problems
  • Easy to promote positive employee relations

Timeline

Operations Manager/Service Advisor

Loves Travel Stop
10.2021 - Current

General Manager

Gila River Business Enterprise
09.2010 - 01.2021

GED -

Central Arizona College
Misty Onate