Compassionate medical receptionist and health care assistant with experience in patient relations, appointment scheduling, HIPAA compliance, and accurate documentation. Known for calm communication, attention to detail, and dependable daily support. I am also working on getting certified in Medical Records. Started my classes already.
Work History
Medical Receptionist
4 Months
BAY MILLS HEALTH CARE CENTER | Brimley, Michigan | 06.2026 - Current
Welcomed patients at front desk, ensuring a friendly and efficient check-in process.
Gathered insurance details and prepared intake paperwork to facilitate smooth patient intake.
Verified patient information and updated registration records to maintain accurate data.
Set medical appointments for visits and follow-up care.
Answered phone calls and directed questions to clinic staff.
Monitored health conditions and promptly reported changes to nursing staff to ensure timely interventions.
Assisted nursing staff with basic patient care, including taking vital signs and administering medications to support patient health and recovery.
Monitored and recorded vital signs, including temperature and blood pressure, for accurate health assessments. including temperature, pulse rate, respiration rate, blood pressure.
Provided assistance to patients with activities of daily living, such as bathing and dressing.
Supported mobility, transfers, and positioning using approved techniques.
Assisted in transferring patients from wheelchair or bed using appropriate techniques.
Helped feed residents who are unable to feed themselves due to disability or illness.
Supported adult learners with daily personal care and hygiene routines.
Answered call lights promptly and responded to patient requests in a timely manner.
Communicated calmly with residents, families, and care team members.
Interacted positively with family members of patients while delivering compassionate care.
Helped prepare meals and encouraged safe nutrition and hydration.
Observed and documented patients' physical, mental, and emotional conditions, reporting any changes to nursing staff for appropriate care adjustments.
Recorded client observations in care notes and daily logs.
Provided comfort measures such as back rubs and positioning of bedridden patients.
Assisted with medication reminders following care plans and instructions.