Misty Phillips
Damascus,United States
Summary
Dynamic bookkeeping professional with expertise in QuickBooks and bank reconciliation, recognized for enhancing cash flow at John Leggs Heating and Air. Adept at fostering client relationships and ensuring confidentiality, I consistently delivered accurate financial reporting and streamlined invoicing processes, contributing to a 20% improvement in payment collection efficiency.
Overview
13
13
years of professional experience
Work History
Bookkeeping Assistant
John Leggs Heating and Air
Blountville, TN
06.2022 - Current
- Managed invoices, payments and deposits, maintaining accurate expenditure records.
- Maintained inventory of office supplies and placed orders.
- Supported month-end closing activities, such as reconciling bank statements and adjusting journal entries, for accurate financial reporting purposes.
- Reconciled bank statements and credit card accounts for accuracy and completeness.
- Assisted in timely invoicing for clients, ensuring prompt payments and positive cash flow.
- Maintained strict confidentiality with sensitive financial information, upholding ethical standards in all professional interactions.
- Updated financial records using various software programs for current, accurate accounts.
- Provided exceptional customer service when addressing client inquiries related to billing issues or account balances due diligently and professionally.
- Organized digital filing systems for easy retrieval of historical financial documents during audits or annual reviews.
- Ensured accurate recording of financial transactions by meticulously entering data into accounting systems.
- Implemented orderly, organized filing systems for easy record retrieval.
- Collaborated closely with senior bookkeepers to complete complex tasks efficiently while meeting deadlines consistently.
- Assisted management with administrative aspects of hiring and onboarding new hires and temporary staff.
- Managed vendor relationships effectively by processing payments on time, resolving disputes promptly, and negotiating favorable payment terms when necessary.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Handled day-to-day accounting processes to drive financial accuracy.
- Matched purchase orders with invoices and recorded necessary information.
- Input financial data and produced reports using Software.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Entered figures using 10-key calculator to compute data quickly.
Pediatric Home Health Nurse
Aetna Medicaid
Abingdon Va / Lebanon Va
12.2011 - 06.2022
- Served as a trusted resource for patients and their families by providing expert advice on pediatric health matters and addressing concerns promptly.
- Developed strong rapport with patients and their families through effective listening skills combined with consistent followup.
- Mentored new hires in pediatric home health nursing best practices, contributing to overall team success and quality of care provided.
- Promoted patient safety by diligently adhering to infection control protocols and maintaining a clean, organized treatment space.
- Contributed to a supportive team environment by offering assistance to colleagues when needed, fostering strong collaboration among staff.
- Maintained up-to-date knowledge of industry trends and advancements through regular participation in continuing education opportunities relevant to pediatrics.
- Collaborated with multidisciplinary teams to develop individualized care plans tailored to each child''s unique needs.
- Reduced hospital readmissions by effectively managing complex pediatric cases in a home environment.
- Facilitated smooth transitions from hospital to home by coordinating necessary equipment, supplies, and support services for families.
- Advanced positive patient experiences by consistently delivering friendly, empathetic service while addressing medical concerns efficiently.
- Provided skilled nursing interventions, closely monitoring patients'' vital signs and promptly addressing any concerns or changes in condition.
- Enhanced family satisfaction with personalized, compassionate nursing care for pediatric patients.
- Tracked patients' progress through careful reporting and documentation at each visit.
- Identified health issues while at home care visits and contacted patient's physician to discuss best method for resolution.
- Handled medication administration, ventilation monitoring and wound care.
- Documented clinical findings accurately and thoroughly in electronic medical records, ensuring seamless information exchange among healthcare providers.
- Educated families on disease management strategies, empowering them to take an active role in their child''s health and wellbeing.
- Communicated with patients and family members, providing detailed information regarding care and medications.
- Administered prescribed medications and treatments to maintain optimal patient health and recovery.
- Supported families through difficult times by offering emotional support, guidance, and resources tailored to their specific needs.
- Ensured continuity of care through timely communication with primary care providers, specialists, and other members of the healthcare team.
- Assisted families in navigating complex healthcare systems and insurance processes, alleviating stress and confusion during difficult times.
- Provided compassionate nursing care to medically fragile children in home settings.
- Improved patient outcomes by providing comprehensive pediatric health care services in a home setting.
- Implemented creative approaches to engage children during medical procedures, minimizing anxiety and distress for both patients and families.
- Provided physical assessments, medication, and chronic disease management to home health patients.
Education
Nursing - Pediatric Nursing
Virginia Highlands Community Collage
Abingdon, VA05.2011
Social Science - Social Sciences
Virginia Intermont
Bristol06.2009
Skills
- Quickbooks
- Bank reconciliation
- Customer relations
- Payroll processing
- Client billing
- Accounts receivable management
- Financial reporting
- Confidentiality and integrity
- Fixed asset accounting
- Full-cycle accounting
- Accounting software proficiency
- Data inputting
- Invoice processing
- Cash flow management
- Account reconciliation
- Administrative support
- Payment collection
- Confidential document control
- Expense tracking
- General ledger maintenance
- Debt collection
- Data analysis and research
- Month-end closing
- Accounts receivable
- Customer service
- Attention to detail
- Verbal and written communication
- Invoicing and collections
- Month-end reports
- Microsoft Excel
- Purchase order management
- Microsoft Excel expertise
- Data entry
- Accounts payable
Timeline
Bookkeeping Assistant
John Leggs Heating and Air
06.2022 - Current
Pediatric Home Health Nurse
Aetna Medicaid
12.2011 - 06.2022
Nursing - Pediatric Nursing
Virginia Highlands Community Collage
Social Science - Social Sciences
Virginia Intermont