Misty Quirk
Columbiaville,MI
Summary
Dynamic professional with experience at Morley Companies/Blue Cross Blue Shield of MI, excelling in customer relations and expert problem solving. Proven ability to enhance client satisfaction through analytical thinking and effective documentation management. Committed to continuous improvement and delivering impactful results in fast-paced environments.
Overview
6
6
years of professional experience
Work History
CSR2-claim Specialist
Morley Companies/Blue Cross Blue Shield of MI
12.2023 - 03.2025
- Communicated with customers and providers to address concerns regarding health coverage.
- Analyzed problems and communicated results to customers and providers.
- Utilized Microsoft Outlook, Teams, Excel, and Word for efficient communication and task management.
Beauty Consultant
Ulta Beauty and Salon
06.2021 - 10.2023
- Provided personalized beauty consultations to clients, enhancing product selection and application techniques.
- Demonstrated product knowledge across skincare, makeup, and fragrance lines to drive customer satisfaction.
- Assisted in visual merchandising efforts, ensuring attractive displays aligned with brand standards.
Kitchen Manager
Arrowhead Golf and Grill
05.2019 - 09.2021
- Oversaw daily kitchen operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff in food preparation techniques and service standards.
- Implemented inventory management systems to reduce waste and optimize supply usage.
- Developed standardized recipes to maintain consistency in food quality and presentation.
- Collaborated with suppliers to negotiate pricing and ensure timely delivery of ingredients.
- Managed scheduling for kitchen staff, optimizing labor costs while maintaining service efficiency.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
Education
Photojournalism - English And Photography
Art Institute of Pittsburgh
Pittsburgh, PA09.2002
Diploma - General Studies
Caro High School
Caro, MI05.2000
Skills
- Customer relations
- Expert problem solving
- Analytical thinking
- Documentation management
- Proficient in software
- Continuous improvement
Timeline
CSR2-claim Specialist
Morley Companies/Blue Cross Blue Shield of MI
12.2023 - 03.2025
Beauty Consultant
Ulta Beauty and Salon
06.2021 - 10.2023
Kitchen Manager
Arrowhead Golf and Grill
05.2019 - 09.2021
Photojournalism - English And Photography
Art Institute of Pittsburgh
Diploma - General Studies
Caro High School
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