Misty Rankin
Jourdanton
Summary
Accomplished RN Case Manager with a proven track record at Heart To Heart Hospice, enhancing patient care through effective case management and compassionate support. Skilled in clinical assessment and medication management, I significantly improved patient satisfaction scores. Demonstrated expertise in EMR/EHR systems and a strong advocate for patient and family needs.
Overview
8
8
years of professional experience
Work History
RN Case Manager
Heart To Heart Hospice
08.2021 - Current
- Managed support services and fostered communication among social workers, nursing facilities, caregivers and patients.
- Improved patient satisfaction scores by providing timely follow-ups and addressing concerns promptly.
- Navigated regulatory requirements effectively, ensuring proper documentation and compliance with relevant laws and guidelines.
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
RN Supervisor
Mystic Park Nursing and Rehab
03.2021 - 08.2021
- Consistently acted as a strong advocate for patients and their families, ensuring that their needs were met while navigating complex healthcare systems.
- Demonstrated commitment to ongoing professional development by attending relevant conferences, workshops, and training sessions to stay current on the latest trends and best practices within nursing supervision.
- Established strong relationships with interdisciplinary teams for seamless coordination of patient care services.
- Ensured accurate documentation of patient information in electronic medical records system for optimal data integrity and accessibility across healthcare providers.
- Reduced medication errors by providing thorough training and supervision to nursing staff.
- Led quality improvement projects aimed at enhancing overall patient outcomes within the department through close collaboration with multidisciplinary teams.
RN
Pearsall Nursing and Rehab
10.2020 - 03.2021
- Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
- Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for complex cases.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
LVN
Peasall Nursing and Rehab
10.2016 - 10.2020
- Performed routine evaluations of each patient's status, needs, and preferences.
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
- Demonstrated strong clinical judgment by assessing symptoms quickly and prioritizing appropriate interventions accordingly.
- Managed time efficiently during busy shifts by multitasking effectively without compromising quality of care.
- Streamlined documentation processes by maintaining accurate medical records through electronic charting systems.
- Delivered emotional support to patients and families during challenging times.
- Administered medications and injections to patients.
- Monitored patient health conditions to report changes to assigned physician.
- Provided patient education on health care issues and prescribed medications.
- Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
- Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
- Adapted quickly to changing patient needs, adjusting care plans accordingly to ensure optimal outcomes in diverse clinical scenarios.
- Mentored new nursing staff to enhance professional development opportunities within the team dynamic.
- Enhanced patient care by performing comprehensive assessments and developing individualized care plans.
- Delivered wound care and managed dressings, preventing infections and promoting healing.
Education
Associate of Science - Nursing
Galen College of Nursing
San Antonio, TX10-2020
Skills
- Clinical assessment
- Utilization review
- Community resources
- Medication management
- Palliative care
- Case management
- Compassionate and caring
- Patient and family advocacy
- CPR/AED
- ICD-10
- EMR / EHR
- Infection control
Timeline
RN Case Manager
Heart To Heart Hospice
08.2021 - Current
RN Supervisor
Mystic Park Nursing and Rehab
03.2021 - 08.2021
RN
Pearsall Nursing and Rehab
10.2020 - 03.2021
LVN
Peasall Nursing and Rehab
10.2016 - 10.2020
Associate of Science - Nursing
Galen College of Nursing
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