Misty Schaefer
Kingsland
Summary
Dynamic manager with a proven track record at Panera Bread, excelling in team leadership and customer service. Enhanced operational efficiency through strategic inventory management and staff training, resulting in improved service quality. Skilled in decision-making and time management, fostering a motivated workforce dedicated to excellence.
Overview
2027
2027
years of professional experience
Work History
Manager
Panera Bread
Kingsland, GA
2023 - Current
- Led team in daily operations, ensuring compliance with health and safety standards.
- Streamlined inventory management processes to reduce waste and improve efficiency.
- Trained and mentored staff on customer service best practices and operational procedures.
- Implemented scheduling strategies to optimize labor costs while maintaining service quality.
- Monitored food preparation and presentation to ensure consistent product quality.
- Collaborated with upper management to set strategic goals aligned with company vision.
- Managed and motivated employees to be productive and engaged in work.
Manager
Pilot Travel Centers
St. Marys, GA
2023 - 2023
- Analyzed sales data to identify trends, adjusting menus to enhance customer satisfaction.
- Developed training programs for new hires, fostering a knowledgeable workforce.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Manager
Subway
Boise, ID
2022 - 2023
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
Education
GED -
Fairbanks Education Center
Fairbanks, AK01-1998
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Manager
Panera Bread
2023 - Current
Manager
Pilot Travel Centers
2023 - 2023
Manager
Subway
2022 - 2023
GED -
Fairbanks Education Center