Open To Work
Misty Sears
Bacliff,TX
Summary
I am a dedicated full-desk recruiter with extensive experience in high-volume recruiting across various sectors, including hospitality and manufacturing. My passion for recruiting drives me to thrive in new challenges and environments. I have a proven track record in customer service, administrative support, and utilizing multiple applicant tracking systems (ATS) like Taleo and Bullhorn. I am eager to bring my skills to a company where I can grow and contribute to exceptional customer service.
Overview
12
12
years of professional experience
Work History
Customer Service Representative (Medicare)
WTW
07.2025 - 01.2026
- Managed high-volume inbound calls to assist beneficiaries with Medicare inquiries and enrollment processes.
- Provided empathetic and accurate support to ensure customer satisfaction and compliance with healthcare guidelines.
Retail Team Lead
Goodwill Industries
Houston, TX
07.2024 - 06.2025
- Supervised and trained a team of 26 retail associates, ensuring adherence to company policies and procedures.
- Implemented effective customer service strategies to enhance sales and improve customer satisfaction.
Talent Acquisition Specialist
Mann+Hummel
02.2022 - 04.2022
- Conducted high-volume full-cycle recruiting for hourly and salaried positions.
- Collaborated with hiring managers to discuss staffing needs and schedule intake meetings.
Corporate Recruiter
Staples Distribution
03.2021 - 01.2022
- Managed the full-cycle recruitment process including sourcing, screening, interviewing, and extending offers.
- Utilized various sourcing methods to identify qualified candidates for multiple departments.
Full Desk Recruiter
Purple Squirrel
Houston, TX
09.2015 - 12.2020
- Developed and implemented effective talent acquisition strategies for various industries, including hospitality and manufacturing.
- Sourced, screened, and identified qualified candidates while communicating closely with client managers.
Administrative Assistant
Purple Squirrel
Houston, TX
09.2015 - 09.2016
- Provided administrative support to HR managers and the recruiting team, managing inquiries and scheduling meetings.
- Performed clerical functions including handling office supplies and maintaining accurate records.
CNA
Rosepine Retirement & Rehab Center
Baton Rouge, LA
01.2014 - 07.2015
- Provided hands-on patient care, ensuring empathetic support while assisting with daily living activities.
- Maintained compliance with HIPAA standards in all patient documentation and interactions.
Sales and Marketing Specialist
Kirby Company
Tacoma, WA
08.2013 - 01.2014
- Conducted door-to-door sales and product demonstrations, maximizing customer engagement and sales.
- Trained junior team members on effective selling techniques to enhance overall team performance.
Education
High school diploma -
Woodfield Center High School
DeRidder, LACollege Degree - medical
Louisiana board of nursing
Skills
- Customer support
- Talent acquisition
- Strategic sourcing
- Negotiation
- Administrative support
- Human resources management
- Call center experience
- Interviewing
- High-volume recruiting
- Conflict management
- Interpersonal relations
- ATS (Taleo, Bullhorn)
- Performance management
- Microsoft Office
- Empathy in customer interactions
- Problem-solving
Languages
English, Expert
Work Preference
Job Search Status
Open to workWork Type
Full TimeContract WorkLocation Preference
RemoteSalary Range
$15/hr - $1000/hrTimeline
Customer Service Representative (Medicare)
WTW
07.2025 - 01.2026
Retail Team Lead
Goodwill Industries
07.2024 - 06.2025
Talent Acquisition Specialist
Mann+Hummel
02.2022 - 04.2022
Corporate Recruiter
Staples Distribution
03.2021 - 01.2022
Full Desk Recruiter
Purple Squirrel
09.2015 - 12.2020
Administrative Assistant
Purple Squirrel
09.2015 - 09.2016
CNA
Rosepine Retirement & Rehab Center
01.2014 - 07.2015
Sales and Marketing Specialist
Kirby Company
08.2013 - 01.2014
High school diploma -
Woodfield Center High School
College Degree - medical
Louisiana board of nursing