Misty Stacy
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Highly-skilled phlebotomist with 16 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Float Phlebotomist III
Quest Diagnostics
02.2021 - Current
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Assisted in training and onboarding new phlebotomists.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Monitored supply levels and placed orders for laboratory supplies.
- Provided staff coverage to all locations within the service area.
Phlebotomist II
Quest Diagnostics
01.2019 - 02.2021
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
- Reviewed patient records for accuracy and completeness.
- Verified patients' identification for proper sample collection.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Reviewed and processed requisitions for laboratory tests.
- Monitored supply levels and placed orders for laboratory supplies.
Phlebotomist II
Ballad Medical Associates
01.2016 - 02.2019
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
- Contributed to the development of phlebotomy training materials, enhancing the skillset of new employees and improving overall team performance.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Continually sought opportunities for professional development by attending workshops, conferences, and staying up-to-date on industry best practices in phlebotomy techniques.
- Played an integral role in managing inventory levels within the department, ordering necessary supplies while minimizing waste to maintain cost-effective operations.
- Assisted in the implementation of new electronic medical record systems for efficient patient tracking and accurate documentation.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Packaged and shipped specimens to central lab daily.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Verified patients' identification for proper sample collection.
- Assisted in training and onboarding new phlebotomists.
- Verified proper storage and transportation of specimens to laboratories.
- Monitored supply levels and placed orders for laboratory supplies.
Phlebotomist
Wellmont Mountain View Regional Medical Center
11.2012 - 02.2016
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
- Organized daily work based on collection priority.
- Reviewed patient records for accuracy and completeness.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Centrifuged blood samples as outlined in clinical protocols.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Assisted in the implementation of new electronic medical record systems for efficient patient tracking and accurate documentation.
- Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Verified patients' identification for proper sample collection.
- Assisted in training and onboarding new phlebotomists.
Mobile Phlebotomist
Exam One
05.2015 - 07.2015
- Enhanced patient comfort by establishing rapport and providing clear explanations of procedures.
- Improved efficiency with accurate and timely completion of blood draws and specimen labeling.
- Maintained a high level of accuracy in performing venipunctures for diverse patient populations, including infants, elderly patients, and those with challenging veins.
- Increased patient satisfaction by addressing concerns and answering questions related to the phlebotomy process.
- Performed blood draws, EKG testing, blood pressures for insurance exams.
Phlebotomist
Wellmont Holston Valley Medical Center
08.2007 - 11.2009
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Verified patients' identification for proper sample collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
Education
No Degree - Phlebotomy
Mountain Empire Community College
Big Stone Gap, VA06.2006
High School Diploma -
J.I. Burton High School
Norton, VA05.2002
Skills
- Patient confidentiality
- Specimen Preparation
- Venipuncture
- Patient Care
- Patient preparation
- HIPAA Compliance
- Quality control guidelines
- Specimen handling
- Customer Service
Certification
- PT - Phlebotomy Technician NPA Number20-0060Y08
Timeline
Float Phlebotomist III
Quest Diagnostics
02.2021 - Current
Phlebotomist II
Quest Diagnostics
01.2019 - 02.2021
Phlebotomist II
Ballad Medical Associates
01.2016 - 02.2019
Mobile Phlebotomist
Exam One
05.2015 - 07.2015
Phlebotomist
Wellmont Mountain View Regional Medical Center
11.2012 - 02.2016
Phlebotomist
Wellmont Holston Valley Medical Center
08.2007 - 11.2009
No Degree - Phlebotomy
Mountain Empire Community College
High School Diploma -
J.I. Burton High School