Misty Starkey
Supervisor
Bloomfield,NM
Summary
Detail-oriented supervisor recognized for enhancing team performance and implementing process improvements. Committed to fostering a high-quality customer experience while driving operational excellence and employee motivation.
Dynamic professional with a strong background in training and staff management. Skilled in complex problem-solving and decision-making, consistently improving operational efficiency and customer satisfaction in food and beverage service.
Overview
25
25
years of professional experience
4
4
Certifications
Work History
Supervisor
Western Gaming
06.2022 - Current
- Oversaw daily operations to ensure optimal workflow and adherence to safety protocols.
- Trained and mentored team members, enhancing productivity and operational efficiency.
- Implemented process improvements that streamlined tasks and reduced downtime.
- Coordinated scheduling and staffing to align with peak business demands.
- Supervised daily operations of food and beverage service, ensuring high standards of quality and customer satisfaction.
- Trained and mentored staff on service protocols and safety procedures to enhance team performance.
Construction Worker
Contemporary Home Services
01.2011 - 05.2020
- Operated various construction tools and equipment to complete tasks efficiently.
- Collaborated with team members to ensure project deadlines were met consistently.
- Maintained clean and organized job sites to promote safety and efficiency.
- Assisted in training new workers on safety protocols and operational procedures.
- Led remodeling projects from concept to completion, ensuring high-quality craftsmanship and adherence to timelines.
- Managed team of remodelers, providing training on best practices and safety protocols to enhance workflow efficiency.
- Developed and implemented process improvements that reduced project completion time and increased client satisfaction.
- Led comprehensive renovation projects, ensuring adherence to timelines and quality standards.
Dental Assistant
Dr. Alan Hunter DDS, P.C.
05.2001 - 02.2007
- Assisted in patient care, ensuring comfort and addressing concerns during dental procedures.
- Maintained sterilization protocols for dental instruments and equipment, ensuring compliance with health standards.
- Managed patient records and scheduling, optimizing office workflow and enhancing patient experience.
- Educated patients on oral hygiene practices and post-treatment care to promote better outcomes.
- Collaborated with dentists to prepare treatment areas, contributing to efficient procedure execution.
- Trained new staff on office protocols and best practices, fostering a knowledgeable team environment.
- Implemented process improvements that enhanced overall operational efficiency within the practice.
Education
No Degree - Business Administration And Management
San Juan College
Farmington, NMHigh School Diploma -
Bloomfield High School
Bloomfield, NM1998
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Cross trained in all positions of restaurant
- Complex Problem-solving
- Decision-making
- Employee motivation
- Attention to detail
- Strategic planning
Certification
Alcohol Servers License
Food Handlers Certification
Timeline
Supervisor
Western Gaming
06.2022 - Current
Construction Worker
Contemporary Home Services
01.2011 - 05.2020
Dental Assistant
Dr. Alan Hunter DDS, P.C.
05.2001 - 02.2007
No Degree - Business Administration And Management
San Juan College
High School Diploma -
Bloomfield High School