Mitch Cunningham
Omaha,NE
Summary
Energetic and enthusiastic Retail and Customer Service professional that would loaf to contribute to the overall organizational success in a position that will allow for continued personal and professional development. Last but not yeast, demonstrates a willingness and desire to learn the business from the ground up, with an understanding that no task or responsibility is too big or small.
Overview
7
7
years of professional experience
Work History
Retail Operations Manager
Omaha Storm Chasers/Union Omaha
09.2018 - Current
- Managed day-to-day operations of Storm Front Team Store which includes, but is not limited to, inventory, scheduling of store employees, and any needs that may arise
- Responsible for procurement of up to $500,000 worth of merchandise combined between two entities
- Operated e-commerce platform which included duties such as order fulfillment, new product uploads, and customer analytics
- Scheduled employee tasks, conducted performance reviews and executed daily operational goals to maximize team productivity.
Assistant Merchandising Manager
Portland Sea Dogs
03.2017 - 09.2018
- Responsible for day-to-day operations of Portland Sea Dogs Souvenir Store that includes but not limited to inventory, scheduling of store employees, and any other needs that may arise
- Work directly with fellow Front Office staff members to ensure a positive guest experience through coordination of pre-game ceremonies as well as various in-game promotions
- Work alongside Ticket Office Coordinators to actively work in ticketing system to sell variety of different ticketing packages.
Event Services Intern
Bridgestone Arena/Nashville Predators
09.2016 - 12.2016
- Directly work alongside and support the Event Coordinators on the Powers Management Events/Marketing team in preparing for and managing the logistics of various sporting and entertainment events held at the Bridgestone Arena
- Responsible for ensuring the best possible arena experience for fans and addressing any issues that may arise throughout the event
- Work directly with arena operations, performers, tour management, and other necessary parties to facilitate events that occur at Bridgestone Arena by catering to the needs of the event.
Education
B.A.A. - Sport Management
Central Michigan University
Mount Pleasant, Michigan12.2016
Skills
- Retail Merchandising
- Customer Service
- Staff Management
- Project Management
- Team Building
- Proficient in Microsoft Office
- SalesForce
- Social Media
- Event Management
Timeline
Retail Operations Manager
Omaha Storm Chasers/Union Omaha
09.2018 - Current
Assistant Merchandising Manager
Portland Sea Dogs
03.2017 - 09.2018
Event Services Intern
Bridgestone Arena/Nashville Predators
09.2016 - 12.2016
B.A.A. - Sport Management
Central Michigan University
Similar Profiles
Nathan HankinsNathan Hankins
Marine Mechanic at Storm Chasers Marine ServicesMarine Mechanic at Storm Chasers Marine Services
Staci HansonStaci Hanson
Patient Account Representative at First National Bank of OmahaPatient Account Representative at First National Bank of Omaha
Kevin McGeeKevin McGee
Volunteer at North Omaha Community PartnershipVolunteer at North Omaha Community Partnership