Mitch Cunningham
Omaha,NE
Summary
Energetic and enthusiastic Retail and Customer Service professional that would loaf to contribute to the overall organizational success in a position that will allow for continued personal and professional development. Last but not yeast, demonstrates a willingness and desire to learn the business from the ground up, with an understanding that no task or responsibility is too big or small.
Overview
7
7
years of professional experience
Work History
Retail Operations Manager
Omaha Storm Chasers/Union Omaha
09.2018 - Current
- Managed day-to-day operations of Storm Front Team Store which includes, but is not limited to, inventory, scheduling of store employees, and any needs that may arise
- Responsible for procurement of up to $500,000 worth of merchandise combined between two entities
- Operated e-commerce platform which included duties such as order fulfillment, new product uploads, and customer analytics
- Scheduled employee tasks, conducted performance reviews and executed daily operational goals to maximize team productivity.
Assistant Merchandising Manager
Portland Sea Dogs
03.2017 - 09.2018
- Responsible for day-to-day operations of Portland Sea Dogs Souvenir Store that includes but not limited to inventory, scheduling of store employees, and any other needs that may arise
- Work directly with fellow Front Office staff members to ensure a positive guest experience through coordination of pre-game ceremonies as well as various in-game promotions
- Work alongside Ticket Office Coordinators to actively work in ticketing system to sell variety of different ticketing packages.
Event Services Intern
Bridgestone Arena/Nashville Predators
09.2016 - 12.2016
- Directly work alongside and support the Event Coordinators on the Powers Management Events/Marketing team in preparing for and managing the logistics of various sporting and entertainment events held at the Bridgestone Arena
- Responsible for ensuring the best possible arena experience for fans and addressing any issues that may arise throughout the event
- Work directly with arena operations, performers, tour management, and other necessary parties to facilitate events that occur at Bridgestone Arena by catering to the needs of the event.
Education
B.A.A. - Sport Management
Central Michigan University
Mount Pleasant, Michigan12.2016
Skills
- Retail Merchandising
- Customer Service
- Staff Management
- Project Management
- Team Building
- Proficient in Microsoft Office
- SalesForce
- Social Media
- Event Management
Timeline
Retail Operations Manager
Omaha Storm Chasers/Union Omaha
09.2018 - Current
Assistant Merchandising Manager
Portland Sea Dogs
03.2017 - 09.2018
Event Services Intern
Bridgestone Arena/Nashville Predators
09.2016 - 12.2016
B.A.A. - Sport Management
Central Michigan University
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