Mitch Duncan
Chattanooga,Tennessee
Summary
Entrepreneur with expertise in analyzing market trends and competitor strategies to drive business success. Adept at managing operations, optimizing project delivery, and fostering client relationships that enhance satisfaction and promote growth in a competitive landscape.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Assistant Store Manager
Cranks Trading Card Gallery
Chattanooga, Tennessee
02.2024 - 07.2026
- Managed inventory levels and organized product displays effectively.
- Trained new staff on customer service and sales techniques.
- Supervised daily operations and maintained store appearance.
- Monitored sales performance and provided feedback to team members.
- Resolved customer inquiries and complaints promptly and professionally.
- Collaborated with management to implement operational policies.
Owner/Operator
Mad Supply LLC
Ooltewah, USA
08.2022 - Current
- Oversaw operations of personal reselling corporation, Mad Supply, across multiple online marketplaces.
- Analyzed market trends and competitor strategies to inform development of new products and services.
- Monitored industry trends to enhance competitive positioning in the marketplace.
Owner/Operator
Duncan Lawn Care
Ooltewah, USA
06.2021 - Current
- Managed daily operations, overseeing personnel, inventory control, budgeting, and pricing to optimize workflow.
- Cultivated relationships with clients, suppliers, and subcontractors, facilitating successful project completion.
- Delivered friendly, engaging customer service to enhance satisfaction for internal and external customers.
Parts Counter Person
Accurate Inventory LLC
Chattanooga, USA
09.2020 - 12.2023
- Collaborated with team members on order processing and shelf stocking projects to enhance workflow efficiency.
- Organized backroom areas for optimal product storage in line with company guidelines, facilitating easier access for team members.
- Conducted regular stock checks to verify inventory accuracy and sustain optimal stock levels for customer service.
Package Handler
Fedex
Ooltewah, USA
01.2019 - 10.2021
- Loaded and unloaded packages from trucks, ensuring timely delivery and support for operational goals.
- Adhered to safety regulations and procedures in package handling, promoting a safe work environment.
- Demonstrated ability to lift up to 75 pounds safely and repeatedly.
Student
Chattanooga State Community College
Chattanooga, USA
01.2018 - 01.2020
- Collaborated with peers on group projects, contributing ideas and facilitating discussions to achieve project goals.
- Collaborated with peers on projects to develop teamwork skills.
- Participated in group discussions to clarify course material to enhance understanding of course material.
- Demonstrated ability to work independently and collaboratively on diverse projects.
- Researched topics using library resources and online databases.
Retail Sales Associate
College Station
Chattanooga, USA
05.2015 - 09.2019
- Welcomed customers upon entry to store. and engaged in conversation to assess needs.
- Assisted customers on the sales floor with friendly and knowledgeable support, enhancing their shopping experience.
- Resolved customer complaints and inquiries, ensuring positive experiences and satisfaction.
Student Athlete
Lee University
Cleveland, USA
08.2017 - 01.2018
- Collaborated with teammates to develop effective game strategies and tactics.
- Maintained positivity during high-pressure situations to support team resilience.
- Enhanced team morale using positive reinforcement techniques to foster a collaborative environment.
- Attended training sessions to enhance physical fitness and skill development.
- Managed time effectively between academics and athletic commitments.
Student Athlete
Ooltewah High School
Ooltewah, USA
08.2012 - 04.2016
- Achieved superior results in physical fitness tests, demonstrating strength, endurance, and flexibility.
- Adjusted game strategies to adapt to changing conditions and enhance team performance.
- Implemented defensive strategies that successfully neutralized opposing teams' offensive threats.
Education
Student -
Chattanooga State Community College
Chattanooga, TennesseeStudent Athlete -
Lee University
Cleveland, TennesseeStudent Athlete -
Ooltewah High School
Ooltewah, TennesseeSkills
- Inventory management
- Financial Oversight
- Profit margin optimization
- Supply chain coordination
- Performance Analysis
- Quality Assurance
- Customer engagement
- Relationship management
- Attention to detail
- Shrinkage Control
- Time Management
- Problem Solving
- Conflict resolution
- Adaptability
- Shrinkage Control
Certification
- Reseller license
- LLC tax id
Timeline
Assistant Store Manager
Cranks Trading Card Gallery
02.2024 - 07.2026
Owner/Operator
Mad Supply LLC
08.2022 - Current
Owner/Operator
Duncan Lawn Care
06.2021 - Current
Parts Counter Person
Accurate Inventory LLC
09.2020 - 12.2023
Package Handler
Fedex
01.2019 - 10.2021
Student
Chattanooga State Community College
01.2018 - 01.2020
Student Athlete
Lee University
08.2017 - 01.2018
Retail Sales Associate
College Station
05.2015 - 09.2019
Student Athlete
Ooltewah High School
08.2012 - 04.2016
Student -
Chattanooga State Community College
Student Athlete -
Lee University
Student Athlete -
Ooltewah High School