Mitch Gonzales
Huntington Beach,CA
Overview
14
14
years of professional experience
Work History
General Sales Manager
Auto Vault Boutique
01.2023 - 07.2025
- Collaborated with marketing team to develop promotional campaigns.
- Conducted regular training sessions for new sales personnel.
- Monitored customer satisfaction levels and took corrective action when needed.
- Ensured compliance with applicable laws and regulations related to sales activities.
- Assisted in developing pricing models for various products or services offered by the company.
Server/Server Trainer/Bartender Shift Manager
Water Grill
Costa Mesa
01.2017 - 01.2023
- Stayed informed about daily specials, new menu items, promotions.
- Prepared drinks according to standard recipes.
- Maintained records of transactions made during shift as required by law or company policy.
- Handled money transactions accurately while following company procedures for handling cash payments.
Server/Server Trainer/Bartender Shift Manager
North Italia
Irvine
01.2012 - 01.2017
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Upheld high standards of sanitation in accordance with health department regulations.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Maintained records of transactions made during shift as required by law or company policy.
Education
BBA -
California State University, Long Beach
Long Beach, CASkills
- Sales strategy
- Customer relationship management
- Market analysis
- Employee training
- Promotional campaigns
- Pricing models
- Customer service
- Team leadership
- Performance metrics
Timeline
General Sales Manager
Auto Vault Boutique
01.2023 - 07.2025
Server/Server Trainer/Bartender Shift Manager
Water Grill
01.2017 - 01.2023
Server/Server Trainer/Bartender Shift Manager
North Italia
01.2012 - 01.2017
BBA -
California State University, Long Beach