Mitch Hreben
Orlando,FL
Summary
Successful Sales Manager with proven management abilities and closing capabilities. I have a proven ability to train and coach employees to enhance sales revenue and sales techniques. I am a customer service oriented professional with strong negotiation and issue resolution skills. I possess expert knowledge in the vacation ownership industry. I desire to gain a project director position within the company.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Sales Manager
Holiday Inn Club Vacations at Orange Lake Resort
08.2024 - Current
- Managing a front line sales team.
- Increased sales revenue by implementing effective sales strategies and holding sales consultants to the process.
- Manage and motivate team members.
- Leading a successful sales team by providing motivational coaching and supporting a heathy work environment.
- Closing sales and initiating the purchase process.
- Coach all sales consultants to exceed sales performance standards.
Regional Sales Manager
Holiday Inn Club Vacations Resort
11.2021 - 08.2024
- Expanded sales within the region by identifying growth opportunities through coaching managers and sales consultants to raise ATP and increase VPG. Worked along with the Director of Sales to exceed site budgets.
- Closed sales and assisted on site sales managers to produce a higher over efficiency.
- Implemented policies and procedures established by the company.
- Operated as Director when absent, worked with all teams throughout the company from Marketing to Quality Assurance.
Sales Manager
Hyatt Residence Club Key West, Windward Pointe
09.2013 - 11.2020
- Assist sales executives in closing sales
- Trained sales executives, new hires and experienced
- Worked to achieve and exceed sales budgets
- Managed sales floor to ensure maximum sales revenue
- Worked directly with marketing manager to create positive tour flow
- Handled overflow of tour wave when needed
- Worked with owners and guests with any questions during follow up
- Conducted morning and afternoon Huddles(meetings)
- Interviewed prospective new hires
- Reviewed any performance issues with sales executives
- Continually coached executives in areas that need improvement
Assitant Project Manager/T.O. Seasonal
Ideal private Resorts
04.2012 - 09.2012
- Closed sales for executive
- Toured perspective buyers
- Oversaw day to day operations when Project Director was off site
- Worked directly with the marketing manager on tour flow
- Assisted at our sister site when needed
Sales Executive
Wyndham Vacation Resorts Shawnee Village
04.2010 - 02.2012
- Upgraded owners with additional points based on vacation needs
- Converted fixed week owners into points
- Toured and sold RCI and II owners
- Toured and sold front line guests when needed
- Worked as a mentor for less experienced sales executives to close sales
Sales Manager
Vacation Village In The Berkshires
04.2009 - 01.2010
- Assisted sales executives in closing sales
- Toured and sold guests deeded fixed weeks
- Trained new sales executives in first time buyer presentations
- Conducted morning sales meetings
Sales Executive
The Manhattan Club
01.2008 - 04.2009
- Sold luxury timeshare villas in Manhattan
- Sold RCI points for travel
Education
Hotel management -
Indiana University of Pennsylvania
Indiana, PA05.1994
Skills
- Sales team coaching
- Issue resolution
- Multi-tasking
- Negotiation
- Outstanding people skills
- Problem-solving abilities
- Presentation skills
- Sales leadership
Certification
Florida Real Estate license
Pa Real Estate License
Colorado Real Estate
Nevada TS license
Tennessee TS License
Timeline
Sales Manager
Holiday Inn Club Vacations at Orange Lake Resort
08.2024 - Current
Regional Sales Manager
Holiday Inn Club Vacations Resort
11.2021 - 08.2024
Sales Manager
Hyatt Residence Club Key West, Windward Pointe
09.2013 - 11.2020
Assitant Project Manager/T.O. Seasonal
Ideal private Resorts
04.2012 - 09.2012
Sales Executive
Wyndham Vacation Resorts Shawnee Village
04.2010 - 02.2012
Sales Manager
Vacation Village In The Berkshires
04.2009 - 01.2010
Sales Executive
The Manhattan Club
01.2008 - 04.2009
Hotel management -
Indiana University of Pennsylvania