
Detail-oriented Technical Support Specialist with extensive experience in telecommunications, retail and customer service. Troubleshoots highly technical, complex issues with ease and patience. Effective Student committed to learning, developing and polishing skills in computer sciences.
Customer Communication and Empathy
Network Maintenance
Cloud Computing
Cybersecurity
Network diagnostics
TCP/IP
Mobile Device Management
Scripting Languages: Java, Python, C
Software Development Life Cycle (SDLC)
Incident Management
Customer Communication and Empathy
CompTIA A+ ce Certification
CompTIA A+ ce Certification