Mitchel Middleton
Purchasing/ Inventory Manager
Rocklin,California
Summary
Skilled Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills. Customer-oriented with over 37 years of experience in building relationships and growing profit channels by establishing trust.
Overview
40
40
years of professional experience
Work History
Branch Manager
Steeler Inc.
North Highlands, California
06.2023 - 04.2024
- Supervised five to seven employees at branch
- Assisted customers with product need and pricing
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Updated inventory needs and supervised cycle counts
- Placed 15 to 20 call on average to prospective and existing customers to generate new business
Operations Manager
Normac Inc.
Sacramento, CA
01.2005 - 10.2021
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Called Branch Managers each day to check on the branch status.
- Analyzed and reported on key performance metrics to senior management.
- Implemented quality control systems to boost overall product consistency and reliability.
- Developed and implemented strategies to maximize customer satisfaction.
- Increased profit by streamlining operations, Generating a 20% increase in productivity.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Inventory/Purchasing Manager
Normac Inc.
Sacramento, California
08.1994 - 01.2005
- Managed Inventory and Purchasing for Company's Eight branches using ERP system
- Managed supplier relationships to ensure timely delivery of products and services.
- Achieved cost savings by negotiating contracts and pricing with suppliers, generating on average 10%-15% extra savings,
- Purchased new products and oversaw inventory stocking and availability.
Branch Manager
Normac Inc.
Sacramento, CA
04.1987 - 08.1994
- Supervised seven employees at branch
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within team.
Counter Sales
Normac Inc.
Sacramento, California
06.1984 - 04.1987
- Took orders from customers
- Made deliveries to customers
- Checked in incoming Purchase Orders
- Stocked inventory
- Increased customer satisfaction by providing efficient and knowledgeable service in counter sales.
- Assisted in training new hires on store policies, procedures, and best practices for counter sales success.
Education
High School Diploma -
De La Salle High School
Concord, CA 06.2024 - 06.2024
Bachelor of Science - Plant Sciences
University of California - Davis
Davis, CA 06.2024 - 06.2024
Skills
Customer Service
Branch operations management
Relationship building and management
Inventory Management
Problem-Solving
Decision Making
Process Improvement
Originality and Creativity
Supplier Monitoring
Experience with ERP systems
Sales development
Employee development
Staff management
Decision-making
Strong team-builder
Interviewing and hiring
Timeline
High School Diploma -
De La Salle High School
06.2024 - 06.2024
Bachelor of Science - Plant Sciences
University of California - Davis
06.2024 - 06.2024
Branch Manager
Steeler Inc.
06.2023 - 04.2024
Operations Manager
Normac Inc.
01.2005 - 10.2021
Inventory/Purchasing Manager
Normac Inc.
08.1994 - 01.2005
Branch Manager
Normac Inc.
04.1987 - 08.1994
Counter Sales
Normac Inc.
06.1984 - 04.1987
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