Mitchel Sammons
Pueblo,CO
Summary
Dynamic professional with a proven track record at Swire Coca-Cola, excelling in leadership and team development. Expertise in enhancing product visibility and driving sales through innovative strategic initiatives. Recognized for strong communication skills and problem-solving abilities, fostering collaboration and optimizing relationships to achieve organizational goals. Committed to delivering results that align with company objectives while inspiring teams to reach their full potential.
Overview
19
19
years of professional experience
1
1
Certificate
Work History
Lead Merchandiser, Sales Account Manager, Merchant
Swire Coca-Cola
Pueblo, CO
12.2015 - Current
- Developed and executed merchandising strategies to enhance product visibility and drive sales performance.
- Trained and mentored merchandising team on best practices for display execution and inventory management.
- Collaborated with cross-functional teams to plan promotional activities and ensure alignment with brand objectives.
- Spearheaded initiatives that improved in-store presentation, resulting in increased customer engagement and satisfaction.
- Evaluated vendor performance based on delivery times, order accuracy, and product quality to optimize supplier relationships.
- Maintained strong relationships with store personnel, fostering collaboration in support of shared goals for success in merchandising efforts.
- Led a team of merchandisers, providing training and guidance for optimal performance.
Branch Manager, Assistant Manager, Teller
Academy Bank
Fort Collins, CO
05.2012 - 12.2015
- Led branch operations to ensure compliance with banking regulations and policies.
- Developed and implemented strategic initiatives to enhance customer service and satisfaction.
- Mentored and trained staff, fostering a collaborative team environment.
- Oversaw daily financial transactions, ensuring accuracy and efficiency in processing.
- Managed risk assessments and implemented fraud prevention measures effectively.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Complied with regulatory guidelines and requirements.
- Examined customer loan applications for loan approvals and denials.
- Submitted loan applications to underwriter for verification and recommendation.
- Ensured exceptional customer service, resolving issues swiftly to maintain trust and satisfaction.
- Conducted regular financial reviews and audits, identifying and resolving discrepancies promptly.
Barista
Starbucks
Pueblo, CO
08.2011 - 03.2012
- Delivered exceptional customer service while preparing a variety of beverages and food items.
- Trained new baristas on operational procedures and equipment usage to ensure consistent quality.
- Monitored inventory levels, placing orders for supplies to maintain stock availability and minimize shortages.
- Implemented efficient workflow processes, reducing wait times during peak hours through effective team collaboration.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards consistently.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Line Cook
Country Buffet
Pueblo, CO
02.2011 - 03.2011
- Prepared diverse menu items following standardized recipes to ensure consistency and quality.
- Maintained cleanliness and organization of kitchen equipment, adhering to health and safety regulations.
- Oversaw daily food production schedules, prioritizing tasks for timely service delivery during peak hours.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
Sales Associate
Kmart
Craig, CO
05.2009 - 08.2009
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained inventory accuracy through regular stock checks and replenishment processes.
- Processed transactions efficiently, ensuring accuracy in cash handling and customer service operations.
- Resolved customer inquiries and complaints promptly, improving satisfaction and loyalty rates.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Collaborated with team members to achieve monthly sales targets.
Room Cleaner
Steamboat Lodging
Steamboat Springs, CO
05.2008 - 08.2008
- Cleaned and sanitized guest rooms to ensure high standards of cleanliness and comfort.
- Conducted thorough inspections of rooms post-cleaning to maintain quality control standards.
- Developed effective time management techniques to optimize room turnover rates during peak periods.
- Reduced room turnover time through efficient cleaning processes and prioritization of tasks.
- Conducted routine inspections of cleaned rooms to guarantee adherence to hotel quality standards before releasing them for occupancy.
- Provided backup support to other housekeeping staff during peak hours or absences, demonstrating adaptability and teamwork.
- Safeguarded hotel property from damage during the cleaning process by following established guidelines for handling delicate items such as artwork and electronics.
Dishwasher
The O.P. Bar & Grill
Craig, CO
05.2007 - 08.2007
- Operated industrial dishwashing equipment to ensure cleanliness and sanitation standards.
- Maintained organized dishwashing area to streamline workflow and reduce clutter.
- Collaborated with kitchen staff to expedite turnaround times for clean dishes and utensils.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
Education
No Degree - Solar_Renewable Energy
Pueblo Community College
PuebloNo Degree - Engineering
Colorado State University - Pueblo
PuebloHigh School Diploma -
Moffat County High School
Craig, CO05-2010
Skills
- Adaptability/Flexibility,
- Communication
- Problem-solving
- Leadership
- Team Work
- Critical Thinking
- Emotional Intelligence
- Computer Literacy
- Coaching and Development
- Staff training and development
- Customer service
- Organizational skills
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Lead Merchandiser, Sales Account Manager, Merchant
Swire Coca-Cola
12.2015 - Current
Branch Manager, Assistant Manager, Teller
Academy Bank
05.2012 - 12.2015
Barista
Starbucks
08.2011 - 03.2012
Line Cook
Country Buffet
02.2011 - 03.2011
Sales Associate
Kmart
05.2009 - 08.2009
Room Cleaner
Steamboat Lodging
05.2008 - 08.2008
Dishwasher
The O.P. Bar & Grill
05.2007 - 08.2007
No Degree - Solar_Renewable Energy
Pueblo Community College
No Degree - Engineering
Colorado State University - Pueblo
High School Diploma -
Moffat County High School
Certification
- Certificate in Renewable Energy Fundamentals
- Certificate in Renewable Energy Management
- Certificate in Physical Education - Coaching Styles and Techniques
- Diploma in Sports Coaching