Mitchell Adams
Tacoma
Summary
Goal-driven national account manager with a proven track record in expanding territories and enhancing customer loyalty. Expertise in strategic planning, problem-solving, and project management. Extensive experience in driving sales growth across diverse markets.
Overview
8
8
years of professional experience
Work History
National Account Manager
Work Safe Access
Kent
01.2024 - Current
- Negotiated contracts with major retailers on a national level.
- Developed and implemented strategic plans to grow national accounts.
- Presented product solutions tailored to client needs and requirements.
- Managed client communications to align project goals and enhance client satisfaction.
- Connected with current customers to assess satisfaction, determine needs, and offer new services.
- Crafted persuasive sales pitches to meet specific customer needs and drive engagement.
- Generated leads by networking with existing customers, as well as cold calling new prospects.
- Participated in trade shows and conventions representing the company's products and services to prospective clients.
- Led cross-functional teams to meet project milestones and improve collaboration.
- Developed project plans and timelines to guide team activities and deliverables.
- Built rapport with potential clients to establish trust and credibility.
Outside Sales Account Manager
Penhall Company
Seattle
09.2022 - 12.2023
- Developed and implemented sales strategies to increase customer base.
- Established new accounts and serviced existing ones while nurturing professional relationships.
- Cultivated client relationships to identify needs and preferences, enhancing customer satisfaction.
- Coordinated sales presentations and product demonstrations for potential clients.
- Responded promptly to customer inquiries regarding products or services offered.
- Developed creative solutions for complex problems that arose during the sales process.
- Maintained accurate records of customer interactions in the database.
- Compiled reports on sales activities and customer feedback for management insights.
Enterprise Account Executive
Sharp Electronics Corporation
Bellevue
01.2018 - 10.2021
- Experienced in selling IT (Managed Network Services) as well as SaaS to help automate business processes and speed up workflows for clients
- Comfortable selling 5 and 6 figure deals; sold multiple $40,000+ deals as well as one $130,000+ net new deal
- Experienced in all phases of a sale (prospecting, introductory meetings, proposals, negotiating, closing, onboarding, training and upgrading)
- Expanded and retained customer base from under 100 to over 150 small to enterprise-size companies.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Collaborated with customers to understand business operations and identify upselling and cross-selling opportunities.
- Built and cultivated a robust pipeline of potential customers for partnership opportunities.
- Demonstrated products, responded to questions, redirected concerns and overcame objections to close sales.
- Developed creative solutions to meet individual client needs.
- Worked with service and project management departments to provide total support to clients.
- Ability to adapt to change whether it be virtual selling or creative targeted prospecting campaigns via challenges faced due to the COVID pandemic
- Managed Renton, Tukwila, South Seattle, and SeaTac territories over the last 3+ years
Education
Bachelor of Arts - Marketing
Carson College of Business Washington State University
Pullman, WA12-2017
Skills
- Business development
- Client relationship management
- Salesforce proficiency
- Technical customization
- Microsoft Excel expertise
- Microsoft Office applications
- Microsoft Word proficiency
- Problem solving
- Eagerness to learn
- Communication skills
- Interpersonal skills
- Customer service excellence
Timeline
National Account Manager
Work Safe Access
01.2024 - Current
Outside Sales Account Manager
Penhall Company
09.2022 - 12.2023
Enterprise Account Executive
Sharp Electronics Corporation
01.2018 - 10.2021
Bachelor of Arts - Marketing
Carson College of Business Washington State University