Mitchell Avent
Baltimore,MD
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
3
3
years of professional experience
Work History
Sales Associate
Five Below
Catonsville, MD
05.2023 - 04.2024
- Maintained cleanliness of store environment including floors, windows, displays.
- Organized stockroom shelves according to size, color or style.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Assisted customers with product selection, sizing and styling.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Greeted customers and provided exceptional customer service.
- Helped customers find specific products, answered questions, and offered product advice.
- Used technology resources to assist customers in locating and selecting items.
Sales Associate
Hot Topic
Hanover, MD
05.2021 - 11.2021
- Maintained cleanliness of store environment including floors, windows, displays.
- Provided accurate information about products, prices and services.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Assisted customers with product selection, sizing and styling.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Helped customers find specific products, answered questions, and offered product advice.
- Developed trusting relationships with customers by making personal connections.
Education
High School Diploma -
Oakland Mills High School
Columbia, MD05-2023
Skills
- Point of sale systems
- Inventory management
- Product merchandising
- Sales forecasting
- Customer engagement
- Customer relationship management
- Effective communication
- Upselling and cross selling
- Friendly and outgoing
- Fitting room maintenance
- Product knowledge
- Social media platforms
- Social media and promotions
- Adaptability
Timeline
Sales Associate
Five Below
05.2023 - 04.2024
Sales Associate
Hot Topic
05.2021 - 11.2021
High School Diploma -
Oakland Mills High School