Mitchell Barotta
Cape Coral,FL
Summary
- Reliable employee seeking Desktop Technician position. Offering excellent communication and good judgment.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- I've spent many hours and the majority of my free time on Computers and I am knowledgeable. I learn fast . I take pride in my growing knowledge and am eager to learn more.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Permit Specialist
City Of Cape Coral
08.2022 - Current
- Assist Customers Online, by Phone and Face to Face
- Assist Department with Frequent Relocations of PCs, Setting Up Peripherals e.g. Keyboards, Headsets, Mice, Phones, Scanners, and Battery Back-Ups
- Reorganize Cables for Relocated PCs
- Support Staff with Troubleshooting Applications e.g. Energov, Tyler Munis and Outlook
- Has Tested in Energov Train Environment
Customer Service Representative Intern
Clark And Bell Insurance Agency
10.2018 - 11.2020
- Answered Phones
- Assists Customers Daily
- Installed / Relocated PCs
- Data Entry
- Troubleshoot PC Software Malfunction
- Installed Software/Drivers on New Printers / Scanners
- Supported Co-Workers on How to Use Equipment More Efficiently
- Configured Customer Database Software
Education
GED -
Island Coast High School
Cape Coral08.2021
Skills
- Management
- Coding
- Trainer
- Problem Solving
- Microsoft Office
- Self-Motivated
- Flexible and Adaptable
- Multitasking and Prioritization
- Reliable and Punctual
- Staff Supervision
- Service-Oriented
- Verbal and Written Communication
- Data Entry
- Record Sorting and Filing
Certification
- Microsoft Certified
- CompTIA A+ Certified
Timeline
Permit Specialist
City Of Cape Coral
08.2022 - Current
Customer Service Representative Intern
Clark And Bell Insurance Agency
10.2018 - 11.2020
GED -
Island Coast High School
- Microsoft Certified
- CompTIA A+ Certified
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