Mitchell M. Bland
Frisco,TX
Summary
Motivational leader with experience in customer service, sales, and entrepreneurship. Skilled in building customer relationships and understanding customer needs. Seeking an entry-level position in sales, marketing, customer service, or management to leverage transferable skills and relevant experience. Eager to contribute to a dynamic team and make a meaningful impact by delivering exceptional performance in pursuit of constant development,
Overview
5
5
years of professional experience
Work History
Credit Portfolio Manager
King Credit Services
03.2023 - Current
- Conducted personalized sales pitches for 10-15 prospective leads and clients per day, achieving an average conversion rate of 60% and a monthly revenue of $22K
- Developed advanced understanding of products and services to react to customer objections, competitive questions, and other FAQs.
- Completed comprehensive credit analysis and recommended personalized solutions for nearly 250 clients monthly
- Represented the company at industry trade shows and networking events, increasing brand visibility and new leads.
- Trained, coached, and mentored new sales associates for maximum performance
- Prepared internal and regulatory financial reports, balance sheets, and income statements
Marketing & Partnerships Assistant
The NYE Experience Entertainment
08.2019 - Current
- Co-spearheaded the entire live event ecosystem, overseeing talent booking, inventory management, event planning, and post-event analysis
- Achieved success with over 1,000 attendees, resulting in a 98% post-event satisfaction rating and the completion of the project within scope and budget
- Negotiated and finalized event scopes, leading to a 20% reduction in spending expenses. This accomplishment was the result of a thorough audit
- Leveraged interpersonal relationships to cultivate and maintain connections for future collaboration opportunities, increasing customer engagement and vendor marketing during pre-event and in-session activities
- Documented and presented event planning that secured approximately $15,000 in sponsorship deals by showcasing the value proposition and aligning sponsor interests
Operations Coordinator
Hi-Way Moving & Transport
07.2018 - 05.2022
- Managed coordination of simultaneous moves across multiple locations, resulting in a successful completion rate of 100% within scheduled timeframes
- Resolved in-person client disputes, resulting in a 10% increase in client satisfaction ratings
- Implemented a new training program for movers, which reduced the number of customer complaints and improved communication among team members as well as customers
- Supervised operations staff and kept employees compliant with company policies and procedures.
Education
Some College (No Degree) - Finance & Entrepreneurship
Adams State University
Alamosa, ColoradoSome College (No Degree) - Counseling Psychology
University of California
Davis, CaliforniaSkills
- Leadership & Development
- Creative Collaboration
- Client Relations
- Research Analysis & Interpretation
- Marketing
- Customer Service
- B to B Sales
- Extensive Personal Network
Timeline
Credit Portfolio Manager
King Credit Services
03.2023 - Current
Marketing & Partnerships Assistant
The NYE Experience Entertainment
08.2019 - Current
Operations Coordinator
Hi-Way Moving & Transport
07.2018 - 05.2022
Some College (No Degree) - Finance & Entrepreneurship
Adams State University
Some College (No Degree) - Counseling Psychology
University of California