Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Mitchell Blum

Ogden

Summary

Service with a smile! I pride myself on excellent communication, organizational skills, and providing the best experience for guests and customers alike. Throughout my professional career, I have worked in many customer service-related positions, and I truly enjoy building relationships with both those I work with and those I serve. Hard work, dedication, and persistence are just words, but I try to bring them to life every day.

Overview

7
7
years of professional experience

Work History

After Sales Service / Warranty

Amer Sports
Ogden
11.2023 - Current
  • Utilize Salesforce to manage communication with dealers and consumer support team regarding warranty claims. Inspect product returns and make decisions, consistent with Amer Sports policy and procedure, regarding warranty coverage or denial
  • Provide product and spare parts training to the customer experience team, including use of spare parts manual, binding certification and compatibility, and general product knowledge
  • Manage inventoried spare parts, including monitoring inventory levels, working with logistics team to order additional parts. Manage non-inventoried spare parts, including labeling, bagging, and organizing spare parts for boots, bindings, and skis

Bartender/Server

The Hearth on 25th
Ogden
06.2023 - 11.2023
  • Prepared and served a variety of cocktails and beverages to customers.
  • Maintained cleanliness and organization of the bar area throughout shifts.
  • Assisted customers with drink selections and provided recommendations.
  • Managed inventory by restocking supplies and monitoring product levels.

Barback/Busser

Copper Blues Pub
Oxnard
07.2018 - 11.2018
  • Prepared bar area for service by stocking supplies and cleaning surfaces.
  • Assisted bartenders with drink orders and ingredient preparations during busy shifts.
  • Maintained cleanliness of glassware and bar equipment to ensure smooth operations.
  • Maintained cleanliness of restaurant dining area throughout shift.
  • Carried food, dishes, trays, or silverware from kitchens or supply departments to serving counters.

Education

Bachelor of Science - Agricultural Business

Iowa State University
Ames, IA
05-2018

Skills

  • Inventory management
  • Product knowledge
  • Drink preparation
  • Team collaboration
  • Time management / Task prioritization
  • Verbal communication

Affiliations

  • Skier / Ski Instructor
  • Camping / 4wheeling
  • Building Computers & Games

Timeline

After Sales Service / Warranty

Amer Sports
11.2023 - Current

Bartender/Server

The Hearth on 25th
06.2023 - 11.2023

Barback/Busser

Copper Blues Pub
07.2018 - 11.2018

Bachelor of Science - Agricultural Business

Iowa State University

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