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Associate Principal Engineer

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Seeking a job in the Watauga, Texas area with flexible work hours that coordinate with my continuing education morning classes. Open to explore employment options other than those directly related to previous employment. Extensive experience with on-line management and information retrieval systems make working remotely a possibility.


  BMW Level 3 Certified Motorcycle Technician with over a decade of experience servicing and repairing high-performance motorcycles across multiple manufacturers, including premium European, American, and Japanese brands. Factory-trained in BMW Motorrad systems with advanced proficiency in electrical diagnostics using ISTA, OEM-level repairs, and warranty administration.
  Proven background in both technical service and customer-facing roles, including service writing and client relationship management.
  As a Track Day Instructor, I leverage on-track expertise to attract and engage performance-oriented riders, fostering trust and credibility that directly translates into new service customers. My ability to demonstrate technical skill in real-world riding environments builds strong brand loyalty and opens opportunities for customer acquisition beyond the traditional dealership setting.
  In addition to technical proficiency, I bring extensive experience in warranty administration and service writing, managing repair processes from initial customer intake to final delivery. Skilled in preparing accurate cost estimates, submitting and tracking warranty claims, and maintaining clear, timely communication with customers to ensure satisfaction and repeat business.


Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Detail-oriented Warranty Administrator with a well-coordinated and proactive approach to verifying information, following up with manufacturers and solving customer concerns. Excellent multitasking and communication skills. Offering 30years of related experience.

Gifted in working with stressed, confused and upset individuals in need of benefits information and supportive guidance to navigate systems. Effective at operating within regulations and department guidelines to manage telephone calls, emails, letters and in-person requests for assistance.

Alexandria Wyker

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Service Writer/Warranty Administrator

Habilitation Therapist

House Keeper

Assistant Manager

Assistant Manager

Lead Counter

Customer Service-Cook

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Diploma -

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Service Writer/Warranty Administrator

Habilitation Therapist

House Keeper

Assistant Manager

Assistant Manager

Lead Counter

Customer Service-Cook

Diploma -

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