Scott Bauman

• Optimized workflow processes by assigning tasks based on technician expertise, ensuring efficient completion of repair jobs and maximizing resource utilization.
• Maintained up-to-date knowledge of product and service changes.
• Reviewed warranty repair orders for proper completion, accuracy and legibility to reduce processing delays.
• Cross-trained and provided backup support for organizational leadership.

• Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.

• Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.
• Specialized in non-flat rate repairs and mastering new vehicle systems for future diagnostics and repair.

Flat-rate automotive maintenance and repair

Quick Lube/Oil Change Line, Inspections

Delivered food orders

Baked, decorated and displayed donuts per guidelines.

Prepared food according to customer specifications.

Delivered periodic publications to business locations throughout the area.

Cleaned returned rentals and transferred vehicles to the necessary locations.

Repositioned vehicles on the auction grounds.

Cleaned facilities/grounds as directed.